20+ years of Customer Service. 10+ years Training & Development. 5 years Adult Education. 5+Years Sales. Extremely proficient with both PC & Mac. Excellent written and verbal communication skills. Extremely productive in a high volume, high stress environment. Highly proficient in the use of all Microsoft Office versions. Self-motivated, efficient, resourceful and reliable under pressure. Confident and poised in interactions with individuals at all levels. Detail oriented and resourceful in the completion of tasks with the ability to multi-task effectively. Demonstrated ability to manage effectively as a team leader as well as working independently. Possess strong problem resolution skills. Dedicated individual achieving a reputation for consistently going beyond what is required.
communication, trainer, computer operations, decision making, relationship building, budgeting, time management, customer service, problem solving
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