LiveCareer-Resume

site manager resume example with 5+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

I'm a bilingual Site Manager with a growing background in site supervision. My experience includes managing crews of up to ten or more, heavy equipment operations with strategy and planning in mind. Knowledgeable in inspection principles, OSHA regulations and estimating. I'm a service-driven professional with a seven year background in the customer service sector. Personable and reliable desiring opportunity to use strategy and structure in a busy and unpredictable environment.

Above all I'm a dedicated team player with an exceptional passion for teamwork and team-building.

Skills
  • Resource Allocation
  • Safety Procedures
  • Quality Assurance
  • Multitasking and Organization
  • Problem-Solving
  • Regulatory Compliance
  • Team Leadership
  • Planning and Design
  • Reporting and Documentation
  • Verbal and Written Communication
  • Budgeting and Cost Savings
  • Asset Management
  • Staff Training
  • Recruitment and Hiring
  • Employee Development
  • Teamwork and Collaboration
  • Administration and Reporting
  • Documentation and Reporting
  • Problem Resolution
  • Project Planning
  • Complex Problem Solving
  • Employee Coaching and Motivation
  • Team Building
Education and Training
ClaireFred K. Marchman Technical College New Port Richey, FL Expected in 04/2019 Associate of Science : Computer And Information Sciences - GPA :
Fivay High School Hudson, FL, Expected in 09/2017 High School Diploma : - GPA :
Experience
Take 5 Oil Change - Operations Manager
West Allis, WI, 01/2023 - Current
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Managed scheduling, training and inventory control.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Collaborated with team leaders on quality audits.
  • Oversaw financial management, budget management, accounting and payroll activities.
  • Conducted periodic assessments to evaluate company's financial performance.
  • Enforced federal, state, local and company rules for safety and operations.
  • Crafted operations best practices using audits and project management team feedback.
  • Motivated and evaluated personnel for performance improvement and goal achievement.
  • Anticipated and tracked operational and tactical risks to provide strategic solutions.
  • Conducted employee observations and documented findings.
  • Tracked and replenished inventory to maintain par levels.
  • Resolved challenges associated with company websites, vendors and telecoms.
  • Identified areas of deficiency and performed root-cause analysis to solve problems.
  • Built strong operational teams to meet process and production demands.
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
Morries Automotive Group - Site Manager
Richfield, MN, 01/2023 - Current
  • Monitored worksite personnel to maintain high levels of quality and performance.
  • Complied with operational standards and OSHA regulations.
  • Maintained safe operating compliance and verified that operations met best practice standards.
  • Motivated and challenged staff to achieve results while offering developmental and educational opportunities.
  • Established and maintained project white boards on site.
  • Interviewed and hired qualified candidates to fill open staff positions.
  • Directed site activities to drive smooth operations and achieve quality assurance metrics.
  • Employed cost management techniques to maintain budget and increase revenue.
  • Performed routine audits to maintain inventories, supplies and equipment.
  • Inspected and evaluated physical condition of establishment to comply with safety, quality and service requirements.
  • Maintained payroll data, attendance records and delivered materials to job site on time and in good condition.
Landry's - Car Wash Attendant
Boston, MA, 05/2019 - 05/2021
  • Cleaned wheels, tires, hub caps and wheel covers to protect wheels and wheel components from deterioration.
  • Greeted each customer and supplied service-level options and pricing, including promotional and membership information.
  • Used scrapers, brushes, clothes, cleaners, disinfectants, insecticides, acid, abrasives, vacuums and hoses to clean and protect interior and exterior of vehicle.
  • Maintained vacuums, pressure washers and cleaning equipment for car wash and self-service areas.
  • Maintained supply inventory and monitored cleaning equipment and machinery for proper operation and maintenance.
  • Operated cash register and processed cash, credit card and check payments.
  • Inspected vehicles prior to selected service to identify broken, missing or defective external parts.
  • Inspected parts, equipment and vehicles for cleanliness, damage and compliance with standards or regulations.
  • Preserved exterior paint by carefully cleaning cars with proper techniques and solutions.
  • Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color for visual appeal.
  • Transported materials, equipment or supplies to or from work areas.
  • Disassembled and reassembled machines or equipment or removed and reattached vehicle parts or trim.
  • Turned valves or disconnected hoses to eliminate water, cleaning solutions or vapors from machinery or tanks.
  • Pre-soaked or rinsed machine parts, equipment or vehicles by immersing in cleaning solutions or water.
  • Swept, shoveled or vacuumed debris or salvageable scrap into containers and removed from work areas.
  • Maintained inventories of cleaning supplies.
  • Monitored operation of cleaning machines and stopped machines or notified supervisors when malfunctions occurred.
  • Inspected parts, equipment or vehicles for cleanliness and damage.
  • Ordered and restocked supplies to keep workplace operating smoothly.
Danaher - Pool Technician
Stockton, CA, 03/2018 - 05/2019
  • Cleaned swimming pools and tested water to pinpoint chemical supplements needed for optimum water chemistry and sustained cleanliness.
  • Inspected pool equipment for proper functioning of pumps, filters and control equipment.
  • Vacuumed, brushed and cleaned pools to maintain proper functionality and pH.
  • Repaired and installed motors, vacuums and filters, replacing parts approaching failure point after consulting customers.
  • Completed seasonal shutdown of pools by draining, covering and storing equipment.
  • Maintained clean, presentable and safe aquatic areas to deliver positive guest experiences.
  • Stocked inventory of pool chemicals and cleaning materials.
  • Tested and balanced water chemistry of [33] pools and [14] hot tubs.
  • Resolved guest concerns through positive interaction and application of issue resolution procedures.
  • Instructed customers in safe pool use and in proper, economical use and maintenance of filter and vacuum.
  • Notated and informed management teams of mechanical issues and unsafe conditions.
  • Performed upkeep and maintenance of mechanical rooms.
  • Maintained expert knowledge of in-ground and above-ground residential, educational and commercial pools to optimize customer service.
  • Requested and ordered pool cleaning and maintenance supplies and arranged for safe and proper storage.
  • Documented work performed for specific customers for accurate billing and follow-up support.
  • Inspected, cleaned and maintained company vehicles, cleaning and servicing equipment and work areas.
  • Managed travel and service time effectively, avoided over-scheduling and committed to on-time arrival for customer service.
  • Assisted with new employee training by educating staff on policies and procedures.
  • Cleaned halls and entranceways to maintain exceptional guest environment.
Company Name - Sales Representative
City, State, 12/2016 - 02/2019
  • Contacted new and existing customers to outline benefits of products.
  • Monitored customer order process and addressed customer issues.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Collected payments and provided accurate change.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Answered customer questions, shared product knowledge and researched pricing and availability.
  • Pursued and generated customer leads as well as engaged in follow up activities to gain new client accounts.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Stayed up to date on company products and services to support sales objectives.
  • Helped customers find specific products, answered questions and offered product advice.
  • Continuously met sales goals via strategic prospecting.
  • Reviewed files, recordings and other documents to obtain information to respond to requests.
  • Kept accurate and detailed client records comprised of demographics, client contacts and follow-ups.
  • Gave top-notch service to everyone in order to provide ample sales opportunities.
  • Educated customers on product features and technical details to highlight benefits.
Company Name - Office Manager
City, State, 07/2017 - 01/2019
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Managed office inventory and placed new supply orders.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Used judgment and initiative in handling confidential matters and requests.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Consulted with management to resolve equipment performance and output quality problems.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Reviewed files and records to obtain information and respond to requests.
  • Interpreted and communicated work procedures and company policies to staff.
  • Prepared meeting agendas and recorded and transcribed minutes.
  • Coded and entered daily invoices with in-house accounting software.
Languages
Spanish :
Native/ Bilingual
Negotiated :
English :
Native/ Bilingual
Negotiated :
Lithuanian :
Limited
Negotiated :

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Resume Overview

School Attended

  • ClaireFred K. Marchman Technical College
  • Fivay High School

Job Titles Held:

  • Operations Manager
  • Site Manager
  • Car Wash Attendant
  • Pool Technician
  • Sales Representative
  • Office Manager

Degrees

  • Associate of Science
  • High School Diploma

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