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I am an energetic Administrative Assistant with 10 years experience in high-level executive support roles. Organized and professional.Dedicated and focused, who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. I possess great people skills as well as telephone etiquette. I am certified in Windows XP, Microsoft Word, Microsoft Excel, PowerPoint, as well as many other duties required for an office position. I am looking not only for a job, but for a career, and I am interested in expanding my professional knowledge, as well as general knowledge.
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- Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Customer Interface
- Greeted customers upon entrance and handled all cash and credit transactions.
- Assisted customers over the phone regarding store operations, product, promotions and orders.
Filled out monthly reports on Center Activity. Managed a cooking staff, a delivery driver. Kept up monthly reports of participants who received food. Made daily deposits, handled all and any problems that our participants had.
Handled large cash transactions, cashed checks, transacted credit card cash advances. Performed customer service daily. Answered phones, ran cashier reports.
Daily rental deposits, inspection of apartment homes, eviction of renters. New rental paperwork, daily reports, daily repairs of apartment homes. Handled all renter complaints and/or problems.
Invoicing, billing, payments all on QuickBooks. Bank reconciliations, payroll, timesheets. Kept up stock of inventory through Microsoft Excel, presorted mailing templates. Handled all phone calls, filing, key data entry.
Calera High - Calera , OK
Basic education, History, English, Math, and Science.
Kiamichi VoTech - Durant, OK
Became certified in Microsoft Word, Excel, PowerPoint, Windows XP. Certified in telephone etiquette and interoffice skills/interpersonal skills. Certified Office Manager.
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Resume Overview
School Attended
- Calera High
- Kiamichi VoTech
Job Titles Held:
- Site Manager
- Cashier
- Apartment Manager
- Executive Assistant
Degrees
- High School Diploma
- Certification of Office Assistant
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