Site Manager Resume Example
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SITE MANAGER
Summary
Energetic Site Manager with outstanding ability to build strong relationships with customers. Impressive understanding of workplace safety procedures and policies. Dedicated to completing projects on time and under budget. Dependable and well-trained to handle issues with poise under pressure. Offering 10 years of supervisory skills in various roles for two extremely challenging industries. Forward-thinking and proficient in generating high-quality work. Talented at leveraging tenacious approach and strong attention to detail to drive success. Service-oriented and performance-driven with excellent organizational, multitasking and problem-solving abilities. Accomplished and recognized for initiating positive environments where employees thrive and succeed. Proven skills in building and directing strong teams to achieve challenging objectives.
Skills
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Experience
Site Manager, Air Products And Chemicals, September 2018-September 2021Port Arthur , TX
- Assessed, optimized and elevated operations to target current and expected demands.
- Supervised day-to-day operations, equipment use and team of employees.
- Managed daily work assignments by delegating tasks and monitoring progress.
- Trained Warehouse teams on site-specific requirements, techniques and procedures.
- Worked closely with customers to understand needs and resolve diverse issues.
- Trained leads in site safety protocols.
- Monitored site personnel to maintain safety, quality and performance.
- Participated in round table discussions with the Director and Customer to pose questions and answers regarding issues pertaining to safety, compliance and overall operations.
- Maintained safe operating compliance and verified that operations met best practice standards.
- Maintained daily communication with Warehouse Managers, Supervisors and they're direct customer to drive forward progress of project.
- Completed projects on time and within allocated budget.
- Maintained payroll data, and attendance records.
- Established work schedules and assignments for employees so that each area was properly staffed at all times.
- Screened, selected and assisted with training new employees as part of robust on-boarding process.
- Complied with operational standards and OSHA regulations.
- Managed and led team of 22 workers.
- Used company policies to resolve issues between customers and employees.
- Maintained less than 20% turnover on employees.
- Modified plans in response to customers ever changing demands.
- Scheduled shifts for employees ensuring appropriate staffing for each shift across all positions.
- Monitored equipment for signs of mechanical issues and reported issues to customer.
- Trained staff on material handling processes to reduce shipping times.
- Promoted performance improvements by coaching, counseling and disciplining personnel and appraising job results.
- Increased productivity through cross-training and thorough training of both current employees and new hires.
- Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
- Established and trained personnel in security and safety procedures to reduce liability and safeguard warehouse operations.
- Generated new business through development of devoted customer service to loyal clients.
- Satisfied reporting requirements with timely and accurate logging of daily activities.
- Established and maintained good relations with customer.
- Maximized warehouse efficiency by dispatching crews and coordinating optimal daily schedules.
- Adhered to company audit rules for safety, personnel files and financial budgets.
- Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
- Analyzed and presented financial reports and financial statements to Director, explaining discrepancies weekly/monthly/quarterly.
- Provided financial analysis and strategic recommendations to support business objectives.
- Developed improved business processes to provide greater transparency, more accurate reporting and better identification of cost-saving opportunities.
- Extensively analyzed and researched financial data ahead of annual budget creation and administration.
- Analyzed financial statements to provide strategic recommendations in support of business decisions.
- Facilitated and processed payroll using APEX.
- Recruited applicants for vacancies to fill open positions with qualified staff.
- Administered employee benefits and led open enrollment process, informing and coaching employees.
- Created and updated personnel files by entering information into the Intranet.
- Prepared and led new employee orientation to familiarize with company policies, procedures, culture and campus.
- Administered drug tests for new employees and accidents/incidents.
- Held exit interviews and documented information discussed with employees.
- Established measures to promote diversity and drive equal access to opportunity and advancement.
- Created compensation to align budget demands.
- Reduced accidents in workplace by implementing safety policies and procedures.
- Raised productivity and lowered absenteeism by setting clear expectations and rewarding good attendance.
- Supported top talent identification processes by interviewing candidates and executing all HR steps, including onboarding, orientation and benefits.
- Executed strong negotiation skills to see both sides and worked to reach agreements to satisfy both parties.
- Advised leadership on HR-related issues, including vacation and sick time, benefits, job services and employment discrepancies.
- Identified staff vacancies and recruited, interviewed and selected best applicants.
- Supervised and guided personnel to eliminate downtime and boost productivity.
- Launched innovative incentive program to achieve low turnover rate in highly competitive market.
- Maintained filing systems for confidential employee documents and reports.
- Entered data into spreadsheets, documents and databases, maintaining 98% accuracy rate.
- Compiled and documented statistical information for productivity reports.
- Responded to client inquiries regarding billing discrepancies by researching issues.
- Evaluated services rendered and generated invoices for customer.
- Analyzed trends and tracked customer behaviors.
- Coordinated budget information by assessing estimated income and expenses as well as historical budgets.
- Tracked income and expenses for business using Power BI.
Supervisor, Cushman & Wakefield, September 2020-March 2021Frisco , TX
- Recommended methods to reduce ongoing hazards with improved methods, processes and materials.
- Trained new employees in proper safety procedures to minimize accidents with proper behaviors.
- Assessed workplace compliance with key safety standards and government regulations, initiating remediation processes to correct deficiencies.
- Suspended dangerous activities posing active or potential threat to worker health and safety.
- Determined root causes of accidents via in-depth investigations and identified potential prevention strategies to mitigate future risk.
- Inspected or evaluated workplace environments, equipment or practices to verify compliance with safety standards and government regulations.
- Recommended measures to help protect workers from potentially hazardous work methods, processes or materials.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Kept team on track by assigning and supervising their activities and giving constructive feedback.
- Achieved cost-savings by developing functional solutions to operational problems.
- Improved operations by working with team members and customers to find workable solutions.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Answered calls and arranged meetings to assist with customer questions and concerns.
- Leveraged routing software to make operations more efficient and cost effective
- Trained, mentored and motivated employees to maximize team productivity.
- Conducted associate focus groups to gather personnel feedback, address concerns and establish rapport across team members and leadership.
- Motivated employees to share ideas and feedback.
- Provided leadership to 25 employees through coaching, feedback and performance management.
- Efficiently completed material orders, resulting in all projects being completed on time and under budget.
- Consistently followed up with customers to determine satisfaction levels.
- Obtained bids from vendors and subcontractors to make cost-effective selections.
- Developed bid proposals with itemized costs for clients to review and approve before beginning work on landscaping, install, drainage and hardscaping projects.
- Determined project scope, boundaries, time frame and possible complications to produce accurate estimates.
Medical Certified Nursing Assistant, Palmetto Health, January 2007-December 2014Sumter , SC
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Delivered nursing assistance to residents in 14-bed Intensive care facility.
- Engaged with patient family and friends to provide courteous, efficient visit experience.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Used mobility devices and transfer equipment to transport patients.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Administered personal nursing assistance in pre- and post-operative situations.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Examined andaddressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Monitored patients with incontinence issues, both after procedures and in recovery from trauma, installing catheters and monitoring bedpans to keep patients safe and comfortable.
- Supported nurses in providing routine wound care and attending to complex lacerations and punctures.
- Administered high consequence medications with exacting accuracy, monitoring patients for side effects and supporting patient comfort.
- Provided training and supervision to 16-member staff in an intensive care facility.
- Administered medications and therapies in accordance with physicians orders.
- Provided behavioral and emotional support and closely supervised patients suffering from dementia and Alzheimer's.
- Communicated effectively with patients and loved ones to explain diagnoses, treatment options and procedures.
- Monitored infection control procedures to verify facility-wide health and safety.
- Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
- Directed implementation of improved patient care and documentation methods and procedures to achieve quality objectives.
- Sterilized equipment and supplies using germicides and autoclaves to protect patients and staff from infection.
- Observed strict confidentiality and safeguarded all patient-related information.
- Worked with RN to evaluate intervention outcomes and make needed adjustments to care plans.
- Implemented Behavior Plans
- Behavior plan documentation and adjustments
- SKIP training
- AED training
- CPR certification
- Diabetic training
- Medical Certification
- Followed Medical Administration Record
- Assigned groups of patients to direct care staff based on needs and mobility of patients.
- Adjusted assignments based on absenteeism.
- Bolus feedings.
- G-tube and J-tube care.
- Insulin administration training.
- Mental disabilities training.
- Tracheotomy care.
Education and Training
High School DiplomaMadrid-Waddington Central School, , CityJune 2005
Accomplishments
- Gained more business from customer further making my company indispensable.
- Repaired the relationship with my customer from previous leadership's short cummings.
- Safety leadership training
- Team building training
- Financial management training
- Powered equipment exam (Train to Trainer)
- Met all needs required by customer
- Retained employees with only a 20% turnover rate
- Modified plans and operations to accommodate the customers ever changing needs.
- Developed and implemented employee incentive programs
- Maintained employee load equity
- Maintained a safety oriented workplace
Certifications
- Forklift certification
- EPJ certification
- Train to Trainer Certification
- Safety Leadership Training
- Team Building Training
- Financial Management Training
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Resume Overview
School Attended
- Madrid-Waddington Central School
Job Titles Held:
- Site Manager
- Supervisor
- Medical Certified Nursing Assistant
Degrees
- High School Diploma
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