Site Manager Resume Example
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SITE MANAGER
Summary
Environmental Science student seeking internship in Natural Resource Management to gain hands-on experience. Strong technical proficiency with work history in environmental conservation. In-depth knowledge of QGIS coupled with good communication abilities.
Skills
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Experience
Site Manager / Air Products And Chemicals - Texas City , TX11/2015 - 06/2017
- Managed daily work assignments by delegating tasks and monitoring progress.
- Verified correct use of procedures and recordkeeping requirements by each valet team member.
- Coached team members to consistently exceed superior customer service standards.
- Resolved guests' problems with valet service to maintain brand loyalty and minimize disruptions.
- Managed VIP arrivals and departures with smooth and professional approach, including notifying staff in advance of expected schedules and needs.
- Coordinated valet service for large groups, special events and daily guest loads.
- Patrolled parking areas and monitored car safety to prevent theft and damage.
- Operated cash register, collected payments and provided accurate change.
- Responded to questions about local area and company services.
- Maintained cleanliness, neatness and organization of all areas.
- Resolved all customer issues to maintain high standards of customer satisfaction.
- Improved operations by working with team members and customers to find workable solutions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Improved customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
Valet Driver / Chukchansi Gold - Oakhurst , CA04/2015 - 09/2015
- Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
- Notated damages to vehicles to reduce exposure to risk and lawsuits.
- Greeted all guests and answered questions about valet service, directions and local attractions.
- Parked and retrieved guest vehicles quickly to avoid long wait times and keep workflows running efficiently.
- Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
- Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
- Processed all point of sale transactions accurately, counted back coin and currency and provided receipts to all customers.
- Returned guests' vehicles in safe, timely and friendly manner while following safe driving practices and obeying traffic laws.
- Operated cash register, collected payments and provided accurate change.
- Resolved all customer issues to maintain high standards of customer satisfaction.
Assistant Manager / W.S. Badcock Corporation - Columbia , TN11/2011 - 07/2014
- Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
- Oversaw team development according to industry service standards to further customer loyalty.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Completed inventory audits to identify losses and project demand.
Dishwasher / Odorzx Inc. - Albuquerque , NM07/2011 - 08/2012
- Maintained clean and well-organized kitchen areas to promote efficiency.
- Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
- Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
- Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
- Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
- Handled glassware, crystal and other fragile items with exceptional care to prevent breakage.
- Replaced clean utensils in storage bins, enabling servers to grab forks, knives and spoons quickly.
Education and Training
The Ohio State University - City05/2015Associate of Arts
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Resume Strength
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- Formatting
- Word choice
- Length
- Measurable results
- Strong summary
- Target job
- Clear contact info
- Typos
Resume Overview
School Attended
- The Ohio State University
Job Titles Held:
- Site Manager
- Valet Driver
- Assistant Manager
- Dishwasher
Degrees
- The Ohio State University -
City
05/2015 Associate of Arts
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