Dedicated Security Supervisor that performs with integrity, honesty and ethics; adept in security monitoring procedures, including surveillance equipment expertise. Proven history of operating with heightened awareness and attention to detail with track record of alleviating risks and exercising sound judgment in high-pressure situations.
Skills
Access control systems
Video Surveillance Systems
Proficient with Google Suite & Microsoft Office Suite Applications (Word, Excel, Outlook, Etc.)
Strong written and verbal communication skills including the ability to explain technical matters and non-technical.
Troubleshoot Security Access Systems
Manage & Analyze Data
Supervision & Leadership
Risk Management
Team Management
Friendly, Positive Attitude
Critical Thinking
Report Writing
Attentive and Observant
Reliable and Responsible
Detail-Oriented
CPR Certified
CCTV Monitoring
Detailed Activity Logs
Customer Service
Security Regulation Enforcement
Security Officer Training
Daily Status Reports
Loss Prevention Expertise
Security Resource Management
Incident Reporting
Analytical Thinking
Experience
10/2022 to Current
Corporate Site Security SupervisorAkzo Nobel N.V. – Roanoke, VA,
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company standard/programs.
Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
Engaged employees to create safe, energetic work environment through feedback and recognition.
Trained, mentored and motivated employees to maximize team productivity.
Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
Received, prioritized and responded to multiple points of customer communication.
Built strong relationships with Account Managers & Property Managers by focusing on exceptional communication.
Assist with investigations of internal and external theft, and other losses.
Assure proper use, and maintenance of all equipment used at the site by assigned officers (keys/key cards, cell phones, radios, wands, etc.).
Assists with the staffing of all post in order to insure complete coverage.
Responsible for scheduling officers and filling vacant posts.
Conduct inspections of officers, appearances, licenses and uniforms.
Review written reports and sign-in sheets to ensure clarity, completeness, accuracy, and legibility.
Ensure that officers make timely and thorough daily report entries. Audit all entries for completeness, accuracy, and legibility.
Review Post orders and make recommendations for changes to senior management.
Report any major disciplinary problems or complaints of discrimination, sexual harassment, or unfair labor practices to the Senior Supervisor immediately.
Supervised property entrances and exits and monitored employee safety.
Conducted site reviews and security audits and made recommendations to management based on findings.
Developed and implemented preventative measures against accidents, thefts and other risks.
Develop strategic relationships with local law enforcement, and enlist their support to resolve both internal and external threats
Provided friendly and professional assistance to employees, visitors and customers.
Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
Monitored entire facility using CCTV while simultaneously performing dispatch duties.
Warned violators of rule infractions and escorted unauthorized persons off premises.
Escorted individuals requiring personal protection to provide safe transport to specified locations.
Adhered to daily patrol schedules to support consistent security presence throughout property.
Led and directed investigations of accidents, thefts and property loss on premises.
Troubleshot and resolved problems with programs and security systems. (Winpak, DW Spectrum).
Perform other duties as assigned.
12/2021 to 01/2023
Lead Security LieutenantCaesars Entertainment Corporation – Atlantic City, NJ,
Supervise and manage daily operations and facility employees.
Developed effective scheduling processes to achieve production objectives.
Evaluated daily activity, incidents and irregularities and recorded equipment and property damage, theft and presence of unauthorized persons.
Work with members of the asset protection, loss prevention and security team to perform video footage investigations.
Partnered with lead asset protection/loss prevention manager to prevent loss and meet daily/weekly needs.
Identified potential risk exposure to develop corrective action plans.
Collaborated with law enforcement officials for physical security breaches, safety emergencies and fraud cases.
Troubleshoot security access control systems as needed for daily operations. (Lenel, Exaqvision, Provision).
Strengthened emergency preparedness and immediate responses while commanding oversight and maintenance of safety inventory and equipment.
Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Maintained physical and security technology programs, CCTV, access control, security lighting, gate systems and incident management systems.
Supervised property entrances and exits and monitored employee safety.
Protected company assets against theft or damage by conducting frequent building and grounds patrols.
Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
Monitored building and property entrances and exits to detect intrusions and protect assets.
Provided friendly and professional assistance to employees, visitors and customers.
Trained and supervised new oncoming officers.
Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
Recorded required data for incident reports and files.
Supervised commands center while on duty, and provide direction to the security team as required.
Dispatch security officers, responders, or facilities staff to specific incidents.
Communicates with local law enforcement and senior corporate leaders of all incidents affecting site populations and systems.
Trained new security officers on safety protocols and company standards.
Demonstrated strong attention to detail and accuracy when providing information to Security Management.
Ran routine security checks, suggesting improvements as necessary.
Maintained and protected owner assets for high-end residential properties.
Warned violators of rule infractions and escorted unauthorized persons off premises.
Responded calmly and promptly to emergency conditions, safety hazards and threats to life or property.
Partner with respective stakeholders to effectively deal with internal and external threats, workplace violence, and crisis situations.
Patrolled perimeter of property to observe and identify potential security risks and undesirable conditions
08/2020 to 12/2021
Security SupervisorMallinckrodt Pharmaceuticals – Saint Louis, MO,
Led security team and contributed to on-call shifts.
Monitored entire facility using CCTV while simultaneously performing dispatch duties.
Monitored and authorized employee and guest access to guard against theft.
Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
Developed and implemented training procedures for newly hired personnel.
Periodically reviewed existing policies and procedures and made recommendations to improve security.
Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
Recorded required data for incident reports and files.
Supervised property entrances and exits and monitored employee safety.
Oversaw highly effective security team and managed scheduling and resource allocation.
Conducted site reviews and security audits and made recommendations to management based on findings.
Led and directed investigations of accidents, thefts and property loss on premises.
Secured premises and personnel by patrolling property and monitoring surveillance cameras.
04/2018 to 04/2021
Security OfficerAllied Universal – Elk River, MN,
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
Guarded restricted areas to prevent unauthorized entry.
Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
Monitored premises and recorded activity in daily officer reports.
Searched individuals and baggage for weapons and other prohibited items.
Verified photo IDs and tickets to allow guests passage.
Addressed problems quickly and reported clear information while working under minimal supervision.
Observed patrons and customers to quickly address security situations.
Reported safety hazards for remediation response.
Maintained safety of residents by conducting foot patrols, monitoring vehicle traffic and identifying unauthorized persons or vehicles on premises.
Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
Ran routine security checks, suggesting improvements as necessary.
Monitored access control systems and key code records for suspicious activities.
Managed credentialing for site employees, consultants and subcontractors.
Maintained and protected owner assets for high-end residential properties.
05/2016 to 04/2018
Security Operations Center OfficerCompany Name – City, State,
Controlled physical and security technology programs, CCTV, access control, security lighting, gate systems and incident management systems.
Oversaw new teammate training for completeness and compliance.
Implemented emergency plans for natural and wartime disasters.
Motivated and encouraged team members to communicate more openly and constructively with each other.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Demonstrated leadership by making improvements to work processes and helping to train others.
Maintained positive environment dedicated to teamwork and performance.
Guided team members on how to respond effectively to different scenarios.
Monitored entire facility using CCTV while simultaneously performing dispatch duties.
Supervised and authorized entry of employees, visitors or authorized persons.
Mentored employees in handling issues with customers, tenants and other individuals.
Collaborated with law enforcement to resolve escalated situations.
Monitored and logged key and key card issuance.
Investigated security alarms, altercations and suspicious activity.
Set up radio communication links between team members.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
Evaluated daily activity, incidents and irregularities and recorded equipment and property damage, theft and presence of unauthorized persons.
Implemented new security protocols to prohibit trespassing and increase safety.
Attentively monitored closed-circuit television footage to check for visible suspicious activity.
Education and Training
Expected in to to
High School Diploma: Rockwall-Heath High School - Rockwall, TX GPA:
Expected in to to
Bachelor of Science: Criminal Justice Richland - Dallas, TX, GPA:
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