LiveCareer-Resume

site manager resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Motivational leader and organizational problem-solver, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Skills
  • Communication/ written communication
  • Critical thinking/Problem solving
  • Interpersonal skills
  • Learning/Adaptability
  • Leadership/Decision making
  • Work ethic/Teamwork
  • Customer service
  • Computer skills
  • Bilingual
  • Data entry
  • P & L
  • Budgeting and Cost Savings
  • Building Site Supervision
  • Recruitment and Hiring
  • Goal Setting
  • Teamwork and Collaboration
  • Documentation and Reporting
  • Staff Training
  • Team Building
  • Budget Management
  • Work Planning and Prioritization
  • Hiring and Training
  • Employee Coaching and Motivation
  • Performance Tracking and Evaluation
  • Onboarding and Orientation
  • Stand up Forklift
  • High-Lift Trucks
  • Electric pallet jack
  • Loading and Unloading
  • Materials Handling
  • Drivers license
Experience
Site Manager, 11/2018 - Current
Allnex Alpharetta, GA,
  • Run site with safety and efficiency as priorities had no accidents or incidents over 2 years.
  • Bank deposit always balance and on time.
  • Created daily work- logs to make clerk job more efficient.
  • Audit of daily labor and billing reports. Made sure site was working with integrity
  • Ensure costumer needs are meet on daily bases.
  • Document and resolve any customer service and associate issues daily with management team.
  • Ensure all associates follow policies and work rules.
  • Handle Site's P & L and managing budget. Took site with 21,000 under and ended the year 7,000 over budget.
  • Supervise timely and accurate data entry for all services performed. Errors found were corrected immediately and coaching was provided.
  • Complete daily close out cash balancing,data upload, and payroll record administration according to policies and standard operating procedures.
  • Maintained safe operating compliance and verified that operations met best practice standards.
  • Inspected and evaluated physical condition of establishment to comply with safety, quality and service requirements.
  • Employed cost management techniques to maintain budget.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Motivated and challenged staff to achieve results while offering developmental and opportunities.
Sales Lead, Company Ambassador, 01/2018 - 01/2020
Footlocker Harrisburg P.A City, STATE,
  • Directly partner with store management team to assist in execution of sales floor leadership.
  • Consistently demonstrate expanded leadership,communication,critical thinking,and bussines acumen skills in all areas of th bussines such as driving sales,productivity and customer first standards;team development and growth;in depth knowledge and understanding of product and consumer trends and problem solving.
  • Provide outstanding in store customer experience.
  • Assist telephone customers with professionalism and efficiency.
  • Maintain cleanliness and organization on store.
  • Count and make nightly bank deposit.
  • Processes customer purchases quickly and accurately at POS (Point of sale) register.
  • Accountable for knowing and consistently achieving personal productivity goals to divisional standards.
  • Led sales team to exceed quarterly sales goals.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Managed cash register operations using POS system and processed sales and returns.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
  • Maintained attractive merchandise displays to maximize purchases.
  • Trained and developed new team members to improve product knowledge and selling abilities.
  • Led sales team to consistently deliver customer service, generating maximum sales potential.
  • Delivered quality customer service while cultivating client satisfaction and loyalty.
  • Processed payments and returned receipts, cash, coin and cards to customers.
  • Checked store shelves and restocked products from inventory in back room.
  • Received shipments, signed off on packages and documented incoming items in computer system.
  • Built repeat customer base by driving excellent loyalty program and data capture.
Small parcel specialist, 11/2017 - 11/2018
Ingram Micro City, STATE,
  • Responsible to make sure all small parcel lines are set to correct destination.
  • Make sure all small item bags are put in correct trailer.
  • Responsible that all th lanes are recon off by there cut time and trailers are ready to depart.
  • Generate and print paperwork for customer.
  • Set correct logical destination for trailers after each departure.
  • Responsible all issues in order in small parcel exception bin are taken care off in timely manner.
  • Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
  • Drove productivity and process efficiency .
  • Coordinated parcel delivery using strong time management skills.
  • Labeled customer packages to prevent unnecessary delays in loading and shipping of ordered goods.
  • Operated lift and hand trucks to transfer materials to and from target areas.
  • Prepared work orders, bills of lading or shipping orders to route materials.
  • Traced missing material and shipments through vendor and customer communications.
Manufacture Operator, 01/2013 - 08/2015
General Electric City, STATE,
  • Pre-assembly of electrical parts, assembling electrical parts, testing of quality and packaging, and use of pneumatic tools.
  • Efficiently read and interpreted blueprints.
  • Set up machines to start production cycles and controlled machine settings.
  • Fed raw materials into machines.
  • Kept accurate records of defective units or products.
  • Maintained organized work area by cleaning and removing hazards.
  • Learned and followed safety and emergency procedures.
  • Retained safe and clean work area in accordance with Good Manufacturing Practices (GMPs).
  • Rotated among various workstations, performing work necessary to meet production needs.
  • Inspected finished products to verify conformity to quality standards.
  • Utilized hand and power tools and heavy machinery during manufacturing processes.
  • Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
Education and Training
High School Diploma: , Expected in 08/2009
-
Pedro P. Casablanca School - Puerto Rico,
GPA:
Status -

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Resume Overview

School Attended

  • Pedro P. Casablanca School

Job Titles Held:

  • Site Manager
  • Sales Lead, Company Ambassador
  • Small parcel specialist
  • Manufacture Operator

Degrees

  • High School Diploma

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