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site manager resume example with 5+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Dependable Manager well-trained to handle issues with poise. Offering over 5 years of expertise in various roles for organizations in the service and retail industry. An enthusiastic personality with skills in Customer Service and facilities maintenance.

Skills
  • Emergency assistance
  • Renovations, building and demolition
  • OSHA safety requirements
  • Planning and design
  • Building site supervision
  • Manual dexterity
  • Identifying building costs
  • Facility oversight
  • Cost management
  • Team building
  • Organization
  • Relationship development
  • Inventory management
  • Process improvement
  • Customer service
Experience
Site Manager, 03/2017 - Current
Instacart Warren, OH,
  • Screened, selected and assisted with training new employees as part of a robust on-boarding process.
  • Assigned daily work assignments by delegating tasks and monitoring progress.
  • Maintained a safe work environment with zero accidents or lost work days.
  • Assessed, optimized and elevated operations to increase revunue and decrease expenses.
  • Worked closely with customers to understand needs and resolve diverse issues.
  • Supervised day-to-day operations, equipment use and team of employees.
  • Developed and executed an action plan to improve site appearance as well equipment function to improve customer satisfaction.
  • Created new procedures to cut down damage claims and payouts by 50%
  • Performed various job tasks in areas such as electrical, mechanical, plumbing and concrete work without direct supervision.
  • Maintained strong working knowledge of pump controls, monitoring equipment and calibration tools by attending all training offered by the organization.
  • Established work schedules and assignments based around the store needs to minimize labor payout while keeping customer service at a high level.
  • Used company policies to resolve issues with employees through disciplinary actions.
  • Maintained payroll data, attendance records and commission payouts.
  • Cut costs and expenses and drove up revenue to turn the site around to being profitable.
Overnight Stock Lead, 08/2016 - 01/2018
Stericycle Waterloo, IA,
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Recommended optimal merchandise based on customer needs and desires.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Exceeded upselling, donation and credit card sign-up targets on a consistent basis by leveraging excellent communication and interpersonal strengths.
  • Readied merchandise for the sales floor by marking items with identifying codes, security tags and accurate pricing.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Completed certifications of expertise in various roles within the store.
  • Recognized by management for providing exceptional customer service.
Project Crew Supervisor, 05/2016 - 07/2016
Rowan University City, STATE,
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Recommended optimal merchandise based on customer needs and desires.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Exceeded upselling, donation and credit card sign-up targets on a consistent basis by leveraging excellent communication and interpersonal strengths.
  • Readied merchandise for the sales floor by marking items with identifying codes, security tags and accurate pricing.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Completed certifications of expertise in various roles within the store.
  • Recognized by management for providing exceptional customer service.
Warehouse Worker, 05/2015 - 08/2015
Soda Stream City, STATE,
  • Identified defective, incorrect or missing merchandise and promptly reported it to the supervisor.
  • Scanned container labels with RF scanners to verify contents and determine target destinations.
  • Monitored work areas for cleanliness and functionality and removed obstacles to promote a safe work environment.
  • Communicated with internal staff members and management to facilitate timely product flows.
  • Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
Education and Training
High School Diploma: , Expected in 06/2014
-
Highland Regional High School - Blackwood, NJ
GPA:
Status -
: Criminal Justice, Expected in
-
Rowan University - Glassboro, NJ
GPA:
Status -

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Resume Overview

School Attended

  • Highland Regional High School
  • Rowan University

Job Titles Held:

  • Site Manager
  • Overnight Stock Lead
  • Project Crew Supervisor
  • Warehouse Worker

Degrees

  • High School Diploma
  • Some College (No Degree)

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