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Site Leader Resume Example

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SITE LEADER
Summary

Highly-organized Site Leader, talented in promoting safety, activity engagement and positive behavior. Collaborate effectively with colleagues to generate innovative ideas and resolutions to complex problems.

Skills
  • Safety training
  • Activity coordination
  • Facilities maintenance
  • Communications
  • Planning and coordination
  • Supervision
  • MS Office
  • Organization
  • Team building
  • First Aid/CPR
  • Team management
  • Problem resolution
  • Customer service
  • Inventory management
  • Positive pet interactions
  • Heavy load lifting
  • Animal evaluations
  • Company procedure adherence
  • Pet feeding and medication administration
  • Animal health understanding
  • Kennel cleaning and sanitizing methods
  • Pet charting information
  • Effective customer communication
  • Proper chemical handling
  • Safety precautions and measures
  • Criminal law understanding
  • Premises surveillance
  • Security procedures knowledge
  • Patrolling
  • Vigilant and watchful
  • Reliability
  • English fluency
  • Criminal law knowledge
  • Screening wands
  • Interior and exterior patrol
  • Fluent in Spanish
Experience
Site Leader|Abm Industries Inc - Phoenix, AZ|08/2018 - Current
  • Explained principles, techniques and safety requirements to activity participants to prevent injury.
  • Coordinated daily schedule of activities to assigned campers and managed transitions to ensure timely arrival.
  • Enforced discipline and policies to protect safety of recreational activity participants.
  • Maintained equipment with focus on preventive and predictive methods to keep costs low and avoid breakdowns.
  • Managed team supplies to maintain budgets and meet work demands.
  • Checked quality of work regularly through inspections and official assessments.
  • Trained staff to follow team standards and use efficient techniques.
  • Kept team safe by verifying proper use of safety equipment and techniques, and correcting missteps.
  • Stocked room attendant carts with supplies to keep carts organized and clean.
  • Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
  • Operated incinerators and trash compactors to dispose of garbage.
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Sustained safety protocols to support proper and cost-effective equipment and material usage.
  • Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
Boarding Specialist|Scottsdale Veterinary Clinic - Scottsdale, AZ|05/2017 - 05/2018
  • Maintained clean and orderly play yards, kennels and cages.
  • Stayed on top of housekeeping requirements such as laundry, sweeping and disinfection during slow periods.
  • Followed consistent safety procedures, including maintaining visible pet identification and checking tags to minimize care errors.
  • Walked animals outside for potty breaks 3 times per shift to avoid accidents in play areas and on bedding.
  • Monitored animals per during after-hours shifts.
  • Supported animal health by keeping all areas clean, neat and properly sanitized.
  • Promoted optimal health by feeding and watering every animal on regular schedule.
  • Walked over 3 dogs of varying sizes at one time while enforcing each dog's good behavior and walking manners.
  • Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
  • Monitored safety and security of every animal to prevent injuries from other animals or environmental hazards.
  • Adhered to all pet care plans, medication requirements and dietary restrictions while providing care.
  • Bathed animals to remove dust, debris or contaminants and maintain wellbeing.
  • Collected and documented animal information such as weight, size, physical condition and food intake.
  • Observed animals and conducted examinations to identify signs of injury, illness or disease.
  • Treated basic wellness issues such as superficial wounds and called in veterinarian assistance for more complex concerns.
  • Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
  • Unloaded and organized supplies and product inventory to maximize team efficiency.
  • Washed, groomed and trimmed each animal to enhance coat health.
  • Offered every owner exceptional customer service and support, as well as top-notch care to each animal.
Animal Care Specialist|Maricopa County Animal Care and Control - Phoenix, AZ|10/2011 - 02/2017
  • Euthanized sick or aging animals to maintain stock health.
  • Maintained clean and orderly play yards, kennels and cages.
  • Followed consistent safety procedures, including maintaining visible pet identification and checking tags to minimize care errors.
  • Stayed on top of housekeeping requirements such as laundry, sweeping and disinfection during slow periods.
  • Collected and documented animal information such as weight, size, physical condition and food intake.
  • Monitored safety and security of every animal to prevent injuries from other animals or environmental hazards.
  • Walked animals outside for potty breaks 4 times per shift to avoid accidents in play areas and on bedding.
  • Treated basic wellness issues such as superficial wounds and called in veterinarian assistance for more complex concerns.
  • Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress.
  • Walked over 4 dogs of varying sizes at one time while enforcing each dog's good behavior and walking manners.
  • Offered every owner exceptional customer service and support, as well as top-notch care to each animal.
  • Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
  • Adhered to all pet care plans, medication requirements and dietary restrictions while providing care.
  • Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
  • Supported animal health by keeping all areas clean, neat and properly sanitized.
  • Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
  • Observed animals and conducted examinations to identify signs of injury, illness or disease.
  • Promoted optimal health by feeding and watering every animal on regular schedule.
  • Bathed animals to remove dust, debris or contaminants and maintain wellbeing.
  • Washed, groomed and trimmed each animal to enhance coat health.
  • Treated animals afflicted with mange and skin conditions with therapeutic bath treatments and medications.
  • Delivered consistent customer service to pet owners, effectively increasing repeat business.
  • Listened to clients' questions and concerns regarding pets and delivered timely responses and information on treatment protocols and procedures.
  • Performed physical examinations and record case history, weight, temperature and other vitals.
Animal Care Technican, Transport Driver|Arizona Humane Society - Phoenix, AZ|12/2003 - 02/2010
  • Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress.
  • Performed animal care duties such as socialization, cleaning, and walking to promote and monitor animal health under care of arizona Humane Society.
  • Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
  • Completed owner paperwork and obtained all necessary information, including possible allergies, potential aggressive behavior, preferred food type and owner contact details.
  • Checked animals for injury and illness, writing copious notes regarding symptoms for review.
  • Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
  • Used Chamilion to admit new animals and keep accurate records of essential client information such as.
  • Isolated animals with potential contagious diseases to reduce infection risks and monitor disease presentation.
  • Supported animal health by keeping all areas clean, neat and properly sanitized.
  • Ordered, received, unloaded and stored feed and supplies for animals under care.
  • Adhered to all pet care plans, medication requirements and dietary restrictions while providing care.
  • Offered every owner exceptional customer service and support, as well as top-notch care to each animal.
  • Maintained clean and orderly play yards, kennels and cages.
  • Kept dogs safe by remaining alert to environmental conditions such as heat, cold and rain
  • Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
  • Oversaw programs to support pets with exercise, behavior monitoring and basic care.
  • Unloaded and organized supplies and product inventory to maximize team efficiency.
  • Walked animals outside for potty breaks 4 times per shift to avoid accidents in play areas and on bedding.
  • Promoted optimal and health by feeding and watering every animal on regular schedule.
  • Kept customers satisfied and loyal by completing timely and accurate deliveries.
  • Completed daily logs and issued papers to customers.
  • Assisted with warehouse operations and loading of goods.
  • Completed efficient transfers at hubs and final destinations to keep routes on schedule.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Worked with dispatch to update routes and inform customers of delays.
  • Loaded, balanced and secured product to safely transport goods.
  • Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Logged all pertinent shift information, including driving hours and data on time to keep reports current.
  • Conducted daily vehicle and equipment inspections to maintain safety and comply with laws.
  • Responded quickly to customer complaints and gathered all pertinent information to make educated decisions for remediation.
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
  • Notified customers of potential late deliveries, which resulted in decrease in calls to company support line.
  • Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Consulted with supervisors and dispatch personnel to assess situations, determine appropriate solutions and make decisions.
  • Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations
  • Attached or loaded vehicles and reviewed all connections for security.
  • Inspected vehicle prior to and after completing each shift, noting any damage or issues in detailed logs.
  • Inspected and maintained vehicle supplies and equipment such as gas, oil, water, tires, lights, and brakes to ensure vehicles remain in proper working condition
Education and Training
Alhambra High School|Phoenix, AZ|06/1994High School Diploma
International Institute Of The Americas|Phoenix, AZSome College (No Degree): Criminal Justice
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Resume Overview

Companies Worked For:

  • Abm Industries Inc
  • Scottsdale Veterinary Clinic
  • Maricopa County Animal Care and Control
  • Arizona Humane Society

School Attended

  • Alhambra High School
  • International Institute Of The Americas

Job Titles Held:

  • Site Leader
  • Boarding Specialist
  • Animal Care Specialist
  • Animal Care Technican, Transport Driver

Degrees

  • High School Diploma
    Some College (No Degree) : Criminal Justice

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