Site Lead Resume Example
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SITE LEAD
Summary
Efficient Manager with experience overseeing daily operations to meet challenging targets and schedules while maintaining budgets and promoting employee performance. Motivational leader with good problem-solving and group management abilities. Successful at keeping employees on-task and achieving quality objectives.
Skills
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Experience
Site Lead05/2016 to CurrentSecuritas Security Services Usa, Inc.Charlotte , NC
- Delegated duties to each employee based upon his or her skills set and monitored progress daily.
- Reported to supervisors weekly regarding project progress, site problems and labor status.
- Observed department resources to manage use, maximize efficiency and achieve production targets.
- Maintained high standards of safety, productivity and quality for every job.
- Viewed and checked job equipment daily to determine maintenance requirements.
- Conferred with technical and administrative staff to devise and implement corrective actions.
- Inspected production, quality control and maintenance reports to detect and address production problems.
Assistant Manager12/2012 to 03/2016VodafoneRatingen , DE
- Planned and prepared workflow schedules, delegating tasks for 10 member team.
- Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
- Supported sales management initiatives to optimize business development.
- Enhanced sales by implementing merchandising and promotional improvements.
- Completed inventory audits to identify losses and project demand.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
- Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Managed personnel scheduling, facilitating adequate coverage to meet demand.
- Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
- Delegated daily tasks to team members to optimize group productivity.
- Organized schedules, workflows and shift coverage to meet expected business demands.
Restaurant General Manager09/1996 to 12/2012Aimbridge HospitalityStafford , TX
- Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences.
- Monitored and trained service team members on suggestive selling practices and continuous sales growth of beverage, appetizer, add-on and desserts.
- Prepared strategic and annual forecasts and budgets, analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
- Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards.
- Priced and ordered food products, kitchen equipment and food service supplies.
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
- Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
- Controlled portion sizes and garnishing for optimal cost controls.
- Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
- Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
- Prepared and led foodservice training programs to teach staff various tasks such as stocking and restocking condiments, correctly inputting orders into system and performing credit and debit card transactions.
- Encouraged patron loyalty by emphasizing customer-focused approach by staff.
- Established restaurant business plan by surveying restaurant demands, identifying and evaluating competitors and preparing financial and sales projections.
- Managed a busy and highly-popular million dollar restaurant with 15 waitstaff.
Education and Training
GED05/1988Cincinnati Job CorpsCity
Certifications
- Sanitation License - 2020 - 2025
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School Attended
- Cincinnati Job Corps
Job Titles Held:
- Site Lead
- Assistant Manager
- Restaurant General Manager
Degrees
- GED 05/1988
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