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SITE COORDINATOR Resume Example

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SITE COORDINATOR
Skills
  • Professional and team oriented attitude
  • Knowledgeable in computer systems
  • Effective problem solving and conflict resolution
  • Ten key and accurate typing skills
  • Ability to work under pressure and make quick, efficient decisions in fast paced situations
  • Self-motivator
  • Proficient communication
  • Leadership and team adaptability
  • Medical terminology knowledge
  • Medical Billing and Coding
  • Efficient and effective time management
  • Data entry
  • Health Information Technology
  • Maintaining inventory and records
  • Leadership
  • Organizational
  • Money handling of sorts (processing all forms of payments)
  • Payroll/timecard management
  • Professional and customer oriented telephone skills
  • Training and development
  • Training and mentoring
  • Budgets
  • First Aid/CPR certified
Professional Summary

Enthusiastic team member eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of customer service of many areas and training in efficient management. Motivated to learn, grow and excel in my career.

Work History
SITE COORDINATOR, 08/2018 to Current
Davis School District-VAE VIEW ELEMENTARY - Layton, Utah
  • Program Director, overseeing all staff of immediate program
  • Overseeing payroll timecards for staff as well as time management and duties of staff
  • Organizing field trips; ensuring the safety and security of students in the program
  • Activities, homework, tutoring, and group time planning
  • Communicating with parents, school staff, and administration about student behavior and well-being, progress of students, as well as activities in the program
  • Continual communication with other directors at different schools; production management for snack progress, as well as ordering and maintaining inventory.
  • Scheduled staff and volunteers to cover all necessary duties during planned events.
  • Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning.
  • Supervised crew of over 6 employees.
  • Developed team communications and information for staff meetings.
  • Coordinated site investigations, documented issues and escalated to executive teams as needed.
  • Recruited volunteers to assist with various events, including fundraising and community outreach.
  • Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
  • Managed quality assurance program, including on-site evaluations, internal audits and surveys.
  • Maintained excellent attendance record, consistently arriving to work on time.
Tax Preparer, 01/2014 to 04/2020
Jackson Hewitt Inc. - LAYTON, UT
  • Tax preparation of personal tax returns
  • Data entry; computer program skills
  • Multi-tasking and organizational skills
  • Ensuring returns are completed in a timely manner while maintaining efficiency as well a positive personal experience
  • Organizing and continually checking records of filed tax returns
  • Over the phone and in person customer service
  • Consulted with clients to assess and mitigate future tax liabilities and determine eligibility for tax abatement.
  • Prepared US, multistate tax returns for personal clients
  • Offered clients recommendations to reduce tax liabilities.
  • Reviewed available data and compared against tax code to determine exemptions, deductions, and potential liabilities.
  • Maintained high-quality control standards by reviewing internal tax preparation documents for missed tax benefits.
  • Provided information about available products and services, including payment options and upgraded services, to clients, resulting in increased business opportunities.
  • Interviewed all clients to collect information and gather necessary paperwork prior to preparing tax returns.
  • Facilitated communication between clients and tax authorities.
  • Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
  • Conducted reviews of internal tax documentation, reducing errors related to missed tax benefits.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Completed and filed returns with tax departments at local, state and federal levels.
  • Delivered comprehensive tax documentation required for accurate individual and returns.
Program staff, 01/2018 to 06/2018
DAVIS SCHOOL DISTRICT- DOXEY ELEMENTARY - SUNSET, UT
  • Overseeing 3rd and 4th grade students during homework time; planning homework activities to coincide with current curriculum in the students' daily classroom; planning group activities that were fun as well as educational for entire program; time management; behavior management of students in program.
Customer Service Associate, 06/2017 to 11/2017
JIMMY'S FLOWERS - OGDEN, UT
  • Money handling of sorts (checks, cash credit card transactions, processing payments for purchases as well as on account balances);
  • Processing phone orders and online orders in timely, professional manner;
  • Handling flowers, greenery, and shrubbery, as well as other pertinent supplies; daily stocking and inventory of various items of the store.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Managed customer relations and customer service through daily communication and interaction.
  • Exceeded service objectives by applying proven customer service and sales best practices.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Assisted with price verifications and implemented adjustments for discounts or promotions.
  • Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Demonstrated items to customers and created customer awareness, interest and sales.
Education
Health Information Technology Program-Graduate with CPC Certification: : Medical Insurance Billing, 12/2019DAVIS TECHNICALL COLLEGE - KAYSVILLE UTAH
General Studies, 05/2005IDAHO STATE UNIVERSITY - POCATELLO, ID
Diploma: : 2004ROY HIGH SCHOOL - UT
Certifications
  • First Aid/CPR Certified
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Resume Overview

Companies Worked For:

  • Davis School District-VAE VIEW ELEMENTARY
  • Jackson Hewitt Inc.
  • DAVIS SCHOOL DISTRICT- DOXEY ELEMENTARY
  • JIMMY'S FLOWERS

School Attended

  • DAVIS TECHNICALL COLLEGE
  • IDAHO STATE UNIVERSITY
  • ROY HIGH SCHOOL

Job Titles Held:

  • SITE COORDINATOR
  • Tax Preparer
  • Program staff
  • Customer Service Associate

Degrees

  • Health Information Technology Program-Graduate with CPC Certification : : Medical Insurance Billing , 12/2019
    General Studies , 05/2005
    Diploma : : 2004

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