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site coordinator resume example with 3 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Summary

Well-qualified administrative professional with remarkable typing skills, data entry expertise and goal-oriented mentality. Proficient in updating daily logs, investigating discrepancies and managing records. Focused on maximizing service and comfortable working with little oversight.

Skills
  • Quality assurance optimization
  • System documentation
  • Data Analysis
  • Account updating
  • Quality control
  • Data entry
  • Performance monitoring
  • Interpersonal skills
  • Customer relationships
  • Report writing
  • Work process analysis
  • Budgetary planning
  • Safety documentation and materials
  • Data mining
  • Structured query language (SQL)
Experience
08/2019 to 02/2021
Site Coordinator Playworks Garden Grove, CA,
  • Managed a federal education grant for afterschool programs for grades K-12.
  • Supervised budget development and assisted in maintaining financial compliance.
  • Communicated with local business owners and community members to facilitate use of resources.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve safe and equitable programming.
  • Answered office phone and emails to schedule appointments, answer questions and document information.
  • Assisted registrar in creating student and family profiles, updating demographic information for newly enrolled scholars
  • Acted as front office support greeting scholars, families, community partners, and guest upon entry, answering questions regarding enrollment, submitting/processing paperwork, creating visitors passes, verifying identity and needs, and escorting visitors through campus.
  • Kept office records organized and supplies well-stocked for optimal team performance.
  • Performed basic administrative duties by answering calls, taking messages, data entry, typing tasks and locating files upon request.
  • Retrieved, sorted, copied and filed all documents and paperwork. Provided file, document and record access to appropriate personnel.
  • Evaluated reports and documents for discrepancies and inaccurate information
  • Created interview questionnaires, job descriptions and advertisements, pre-screening protocols and post-interview assessments.
  • Designed new, on-brand visual elements focusing on concept and messaging.
  • Created and developed interdepartmental email communications regarding upcoming campus events and programming
  • Developed communications (letter, emails, bulletins, texts, flyers, etc.) for families with regards to upcoming events, programming, new scholar information, attendance alerts, and campus wide updates.
  • Participated in comprehensive and consistent training to identify signs of abuse and neglect amongst students and report appropriately.
  • Participated in comprehensive and consistent racial and social equity training to ensure equity in the workplace and across programming and services.
  • Generated reports and obtained data to develop analytics on key performance and operational metrics.
  • Devised and implemented community surveys to assess satisfaction and develop targeted plans.
  • Analyzed various forms of data to tailor programming and accessibility to student and family needs.
11/2018 to 09/2019
Community Partnership Coordinator Fairfield University Fairfield, CT,
  • Coordinated community outreach and engagement events and volunteer teams for the school year.
  • Assisted in facilitating the development of a parent information and resources center within the school for families in need to access supplies, technology, and meet with community organizations.
  • Coordinated and facilitated school Family and Community Engagement team meetings to plan school events and gather input regarding ways to improve school and family connection, cultural competence, equity, and access within our processes and building culture.
  • Created outreach materials and robotic messaging (calls, emails, texts) for over 400 families for school wide events and resources.
  • Designed bulletin boards and flyers around holidays, months/dates of significance, anti bullying, campus events, and programming.
  • Connected with school leaders throughout the district to provide volunteer opportunities for High School Students through youth and community engagement.
  • Generated reports and obtained data to develop analytics on key performance and operational metrics.
  • Performed in-depth analysis to help solve diverse problems with program implementation and operations.
  • Devised and implemented community surveys to assess satisfaction and develop targeted plans.
  • Analyzed various forms of data to tailor programming and accessibility to student and family needs,
  • Participated in comprehensive and consistent training to identify signs of abuse and neglect amongst students and report appropriately
  • Participated in comprehensive and consistent racial and social equity training to ensure equity in the workplace and across programming and services
  • Provided customer service support by greeting customers and explaining school registration information, resources, portal navigation, etc.
  • Answered multi line phone, greeting scholars and families, directing phone calls, scanning and faxing information, sending interdepartmental emails.
  • Processed personal/sensitive documents for scholar registration
09/2017 to 07/2018
Benefits Hub Specialist AmeriCorps National Civilian Community Corps City, STATE,
  • Worked closely with continuing education, English language learners, economically disadvantaged, and at-risk students in determining and accessing community resources, public benefits, and state/federal aid.
  • Provided front desk customer service for Workforce Education Services.
  • Provided students with information regarding Workforce program/grant criteria and requirements and processed paperwork.
  • Assisted students with program and admissions registration and orientation.
  • Provided technical assistance/ support to group work projects.
  • Coordinated departmental and team meetings for strategic planning and weekly updates.
  • Participated in and coordinated regular departmental meetings to analyze data regarding barriers to access amongst various communities in services and developed strategies to provide equity across campus and services
  • Maintained visual boards and displays in the department lobby and around campus.
  • Developed infographics to assist with portal navigation, registration, benefits enrollment, and federal student aid application.
  • Developed promotional material for campus wide events and new campus features and resources.
  • Assisted students in filing their application for federal student aid. (FAFSA/WASFA).
Education and Training
Expected in 06/2017 to to
Bachelor of Arts: INTERDISCIPLINARY STUDIES, Cultural Studies, Children Studies, Addiction Studies
EASTERN WASHINGTON UNIVERSITY - CHENEY, WA
GPA:
  • Minor in Africana Studies
  • 3.25 GPA
  • 2015,2016,2017 - Dean's List

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Resume Overview

School Attended

  • EASTERN WASHINGTON UNIVERSITY

Job Titles Held:

  • Site Coordinator
  • Community Partnership Coordinator
  • Benefits Hub Specialist

Degrees

  • Bachelor of Arts

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