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Shopper Resume Example

Resume Score: 80%

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SHOPPER
Professional Summary

Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers.

Skills
  • Stocking and replenishing
  • Product and service sales
  • Payment processing
  • Cash Handling
  • Store opening and closing
  • Point of sale knowledge
  • Problem resolution
Work History
Shopper | 10/2020 to Current
Amazon/Whole Foods - Marlton, NJ
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
  • Stored all perishable items in refrigerated area until customer's pickup.
  • Tracked substitutions and informed customers of changes if item wasn't available
  • Reviews orders prior to pick up for accuracy and purchase-by expiration dates
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Worked productively with customers to meet order requirements and service expectations.
  • Memorized store layout to fulfill orders using shortest, most efficient route.
  • Demonstrated speed and accuracy in order item selection.
  • Scanned each item's barcode before item's removal from shelf.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Confirmed all selected items were in excellent condition with intact packages.
  • Selected best-quality perishable items such as meat and produce.
  • Used mobile application to complete orders, request permission for substitutions and communicate in real-time with online order customers.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Cashier | 01/2019 to 10/2019
ShopRite - Medford, NJ
  • Restocked, arranged and organized merchandise in front lanes to make aisles look better and more approachable
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Requested official identification for medicine purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Counted cash in register drawer at beginning and end of shift.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Replenished sales floor merchandise and organized shelves, racks and bins to make sales floor and aisles look neat and nice for customers
  • Completed sales in excess of $100-200 with near-zero error rate using POS system.
  • Reviewed weekly sales circulars and monitored price changes.
  • Worked closely with manager to solve problems and handle customer concerns.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Educated customers on promotions to enhance sales.
  • Assisted customers with special services, account updates and promotional options.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Worked with counters to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
  • Operated cash register for cash, check and credit card transactions with 95% accuracy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Prepared and submitted end-of-shift reports using [Software].
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Assisted customers by answering questions and fulfilling requests.
  • Increased sale 95% by offering advice on purchases and promoting additional products.
Camp Counselor | 06/2018 to 08/2018
Lake Stockwell Day Camp - Medford, NJ
  • Instructed campers on activities' goals, procedures and safety considerations to make sure they had fun while staying safe
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Kept accurate records on participants' activity attendance, disciplinary actions and medication usage to improve camper documentation to make sure campers were participating in all the activities, having fun, and doing well physically
  • Followed established emergency procedures to enable best possible resolution of incidents so that everyone could get along with each other
  • Developed age-appropriate arts and crafts activities such as drawing and clay to encourage campers' artistic skills development and creative expression.
  • Delivered first aid for accidents and injuries in compliance with established procedures to promote campers' well-being and health, as well as writing incident reports when anyone got hurt
  • Provided clear instruction to activity and program participants to deliver fun and safety.
  • Kept athletic and games equipment and facilities organized and maintained.
  • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
  • Read planner for activities for specific age group and facilitated smooth transitions for on-time arrival.
  • Factored-in abilities, needs and interests of participants in development of events and programs and if they needed help with something in an activity, helped so they knew what they were doing and having a good time.
  • Resolved conflicts that arose between campers by pulling them aside and talking things out with them
  • Followed along with leader of the certain activity to help campers enjoy activity and helped both campers and leader of the designated activity when needed to ensure camper's enjoyment as well as helping make things easier for the activity
  • Maintained all recreational equipment.
  • Monitored attendance of campers and made sure they were all accounted for by doing routine "head counts" as well as taking attendance beginning and end of day
  • Followed training by staff members on conducting events and following safety procedures.
  • Came up with fun games for campers when waiting for next activity to start (in example: Gaga, Hot Potato, taking them to camp store and letting them buy merchandise and snacks, etc)
Education
Shawnee High School - Medford, NJ | High School Diploma07/2018
Rowan College At Burlington County - Pemberton, NJ | No DegreeCriminal Justice/ Hospitalty
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Amazon/Whole Foods
  • ShopRite
  • Lake Stockwell Day Camp

School Attended

  • Shawnee High School
  • Rowan College At Burlington County

Job Titles Held:

  • Shopper
  • Cashier
  • Camp Counselor

Degrees

  • Shawnee High School - Medford , NJ | High School Diploma
    Rowan College At Burlington County - Pemberton , NJ | No Degree

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