Shipt Shopper Resume Example Whole Foods

SHIPT SHOPPER

Summary

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support. Effective at choosing items to fulfill customer orders. Excellent sales, service and communication skills. Focused on building customer loyalty with a relationship-oriented approach. Skilled Full Service Shopper competent in handling high volumes of both listed and pre-organized orders. Expert in using different computer systems to manage deliveries and optimize routes. Dedicated to achieving strong customer satisfaction scores and repeat business.

Skills

Payment processing
Product expertise
Delivery procedures
Physical stamina
Mobile ordering understanding
Sales expertise
Food safety and sanitation
Opening and closing procedures
Effective customer upselling
Staff training and motivation
Customer seating

Team member motivation
Customer service
Active listening
Learned Unreal/Unity
Number Theory
Indexed Structures
C# Programming Principles
Problem solving
Data structures
Team player and work well with others

Experience

Shipt Shopper
Clark , NJWhole Foods/Nov 2020 to Current

Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Worked quickly to pack orders efficiently and decrease product damage.
Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
Followed application instructions closely and reviewed deliveries to minimize errors.
Completed pickup and shopping orders for customers across Albuquerque NM and Orlando FL.
Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Satisfied customers with quick, accurate service under tight deadlines.

Dasher
Port Saint Lucie , FLDenny's Inc/Mar 2020 to Current

Picked up and delivered food in a personal vehicle with knowledge of roads, highways and interstates.
Balanced and handled multiple food orders for each trip.
Accepted and delivered 20-50 orders daily to customers and making sure to successfully fulfill all orders.
Contacted customers prior to delivery to coordinate delivery times and locations.
Recorded expenses and maintained receipts.

Server
Portage , INDenny's Inc/Feb 2020 to Current

Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Operated POS terminals to input orders, split bills and calculate totals.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Collaborated with host, bus person and cook to serve up food and beverage options.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Greeted newly seated guests quickly and efficiently.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.

Server
City , STATEOlive Garden/Aug 2016 to Jan 2020

Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Plated food and assessed plate presentation to maintain highest standard of food quality.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Rearranged tables and chairs, polished and rolled extra silverware to prepare for large groups.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Sent orders to kitchen staff by operating a POS system.
Prepared and served cold, hot and freshly prepared beverages to guests.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.

Education and Training

High School DiplomaFreedom High SchoolMar 2017City

Associate of Science: Game DesignFull Sail UniversityJul 2020City, State

Hobbies

Actively participated in Baseball for all four years of High School. Got invited to play in the North vs South Championship game for the state of New Mexico. Only 2 students from each High School were invited to compete.
Competitive online gaming with friends/family
Staying active working out
Playing golf with friends, family, new people on the course.
Meeting new people and finding new connections.

Resume Overview

School Attended

Freedom High School
Full Sail University

Job Titles Held:

Shipt Shopper
Dasher
Server

Degrees

High School Diploma
Associate of Science : Game Design

Shipt Shopper Resume Example

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