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Shipping Team Lead Resume Example

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SHIPPING TEAM LEAD
Summary

Skilled in planning practical routes and selecting advantageous shipping methods. Excellent coordination and communication skills used to develop positive professional relationships with carriers.

Detail-oriented Shipping professional skilled in coordinating shipping and receiving duties using organizational and problem-solving abilities. Accustomed to successfully managing high-volume work with little oversight, including examining shipments and facilitating vendor resolutions. Excellent document management and deadline monitoring skills.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Detail-oriented Environmental Service Aide with extensive understanding of sanitation and infection control techniques. Self-sufficient and enthusiastic individual working quickly and effectively with little to no supervision. Used proper cleaning techniques, checked rooms for fire hazards and observed all housekeeping policies.

Organized Sales Administrative Assistant offering excellent planning, problem-solving and communication skills. Supporting high-performance sales teams in identifying customer needs and delivering solutions. Strong verbal and written communication skills to document sales activities.

Friendly School Secretary offering proven success delivering administrative support to school leaders. Reputation for positive attitude, determined work ethic and sound judgment. Adaptable to anticipate issues and proactively solve problems.

Driver, Warehouse Orders seasoned in transporting freight, stock and materials for delivery. Effectively facilitates safety protocols and physical handling techniques to maintain safe working conditions. Possesses excellent time management, safety oversight and [Skill] skills to maintain freight quality and integrity.

Skills
  • Shipping coordination
  • Technical writing
  • Package preparation
  • Quality assurance
  • Supervision
  • Customer service
  • Organization
  • Team management
  • Problem resolution
  • Team building
Experience
Shipping Team Lead | 03/2017 to CurrentMarco Pharma International LLC - Roseburg, OR
  • Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
  • Coordinated with carrier representatives to arrange and issue instructions for shipping and delivery of materials.
  • Operated lift and hand trucks to transfer materials to and from target areas.
  • Prepared shipments for postage through careful packing, sealing and labeling of materials.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Optimized shipping and receiving strategies with cost-effective methods, carriers and routes.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Determined best shipping method for materials, considering shipping procedures, routes and rates.
Cashier/ Stocker/ect | 03/2016 to 10/2017Melrose Country Store - Roseburg, OR
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Read weekly sales inserts and monitored price changes.
  • Helped customers find specific products, answering questions and offering advice.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Compiled and updated client data to track payments trends and support accurate accounting.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Worked closely with front-end staff to assist customers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Processed returned items in accordance with store policy.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
Graveyard Supervisor/Graveyard Custodian | 05/2013 to 04/2018Seven Feathers Casino - Canyonville, OR
  • Spearheaded training initiatives to improve employee performance and bottom-line business results.
  • Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
  • Collaborated cross-functionally on [Action] which led to [Result].
  • Cross-trained in every store role to maximize operational knowledge.
  • Spearheaded reinventions of various departments to maximize productivity.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Facilitated on-site staff training and developed processes and procedures to increase accuracy.
  • Identified [Type] areas requiring immediate improvement and rolled out [Type] program, boosting productivity [Number]%.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
  • Drove profit increases by leveraging market knowledge and natural leadership talents.
  • Increased overall team efficiency and productivity.
  • Streamlined efficiency, reduced labor hours and boosted profitability to optimize overall productivity.
  • Assessed, optimized and elevated operations to target current and expected demands.
Cashier/Stocker | 04/2014 to 03/2018R Mart - Roseburg, OR
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Read weekly sales inserts and monitored price changes.
  • Helped customers find specific products, answering questions and offering advice.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Processed customer payments quickly and returned exact change and receipts.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Compiled and updated client data to track payments trends and support accurate accounting.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Education and Training
Eagle Point High School - - Eagle Point,OR | | High School Diploma06/2004
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Resume Overview

Companies Worked For:

  • Marco Pharma International LLC
  • Melrose Country Store
  • Seven Feathers Casino
  • R Mart

School Attended

  • Eagle Point High School

Job Titles Held:

  • Shipping Team Lead
  • Cashier/ Stocker/ect
  • Graveyard Supervisor/Graveyard Custodian
  • Cashier/Stocker

Degrees

  • Eagle Point High School - Eagle Point , OR | High School Diploma

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