shipping area manager resume example with 13+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

High-performing District operation Manager or area manager with over eight years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist with ability to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability. Excellent record of success driving improvements and elevating public profile for brand resulting in increased revenue. Team leader with success guiding, coaching and motivating employees.

  • Sales orientation
  • Budgeting skills
  • Time management
  • Revenue generation
  • Team building and motivation
  • Employee scheduling
  • Systems and automation applications
  • Lead generation
  • Contract development and management
  • Brand management
  • Issue and conflict resolution
  • Capital improvement planning
  • Key accounts and territory management
  • Planning and coordination
  • Relationship development
  • Communications
  • Administrative support
  • Customer service
  • Problem resolution
  • CCTV
  • Process improvement
  • Organization
  • MS Office
  • Team building
  • Operational improvement
  • Team management
  • Business operations
  • Inventory management
  • Supervision
  • Project organization
  • Excel spreadsheets
  • Mail management
  • Meeting planning
  • Strong problem solver
  • Money Handling
  • MS Office proficient
  • Exceptional customer service
  • Strong sense of banking ethics
  • Excellent communication skills
  • International finance knowledge
  • Strong work ethic
  • Friendly
  • Reliable
  • Sales expertise
  • Inventory management background
  • Energetic
  • Approachable
  • Software best practices
  • CSS expertise
  • HTML proficiency
  • JavaScript experience
  • Application development
  • Social media
  • Scripting
  • SQL
  • Tableau
Shipping Area Manager, 11/2021 - Current
Transunion MT, State,
  • Supervised 70+ employees, ensuring optimal productivity.
  • Implemented training initiatives to coach staff on best practices and protocols for enhanced profitability.
  • Revitalized underperforming teams and transformed profitability and productivity through targeted training.
  • Aligned procedures and protocols with changing business demands.
  • Followed safety protocols and company processes and procedures.
  • Enforced safety rules and other policies to protect employees and minimize company liability.
  • Performed opening and closing duties as part of management team.
  • Balanced workloads to meet targets without overtaxing employees.
  • Utilized excellent math skills to maintain accurate staffing levels.
  • Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
  • Assigned tasks based on operational needs and individual strengths.
  • Created culture of empowerment and innovation for employees to promote engagement.
  • Distributed in-depth progress and status reports to upper management.
  • Promoted positive customer service experiences by promptly resolving conflicts.
  • Implemented training initiatives to coach staff on best practices and protocol for enhanced profitability.
  • Boosted team morale and overall revenue by creating sales contests.
  • Finished 2022 number-one team in the facility.
District Project Manager/District Operations Manager, 07/2012 - 11/2020
Gardaworld Morristown, TN,
  • Drove continuous improvement of project delivery process by providing strong leadership.
  • Focused on project monitoring and management by developing forecasts and tracking expenses.
  • Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
  • Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
  • Generated and tracked change orders and other contractual modifications affecting budget and schedule.
  • Led meetings with internal team members, consultants and contractors.
  • Created team objectives and roles with specific goals outlined for each individual.
  • Modified project plans when needed to better align with organizational objectives.
  • Conducted periodic inspections of job sites for quality and progress.
  • Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
  • Spearheaded growth initiatives to improve operational standards.
  • Oversaw store merchandising, brand exposure and product availability.
  • Strategized business operations, merchandising strategies and personnel moves.
  • Evaluated budget plans and current costs to project trends and recommend updates.
  • Established, reviewed and updated territory boundaries and distribution routes for route sales teams.
  • Maximized branch revenue by optimizing daily operations.
  • Analyzed regional market trends to discover new opportunities for growth.
  • Elevated leadership across wholesale and retail platforms by developing comprehensive training courses.
  • Oversaw quality of operations of 10 locations throughout Tampa Bay region.
  • Recruited 10 managers and supervisors to fill internal job vacancies.
  • Reduced manager turnover rate by offering percentage of training through e-learning.
  • Devised selling and merchandising programs, enhancing bottom-line profitability.
  • Built 5 new stores from ground up with clear and proactive business leadership.
  • Sourced and recruited top talent for various retail store positions and verified recruiting processes to meet new store opening timelines.
  • Prepared locations for audits by analyzing marketing and inventory reports.
  • Mentored team members by demonstrating best practices for sales and customer service.
  • Identified and developed top talent within management structure to promote performance-oriented culture.
  • Restructured operational workflows to better capitalize on changing market conditions and customer buying habits.
  • Cultivated positive rapport with associates and team leadership.
  • Created customer service model used at multiple locations, resulting in 10% increase in customer service ratings.
  • Created guest first culture.
  • Managed business expansion, revenue development and market gains.
  • Returned stores to profitability by reviewing operations, implementing improvements, restructuring frameworks, hiring talented staff and enhancing training programs.
Manager, 10/2009 - 07/2012
Legacy Donuts City, STATE,
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
  • Recruited and hired qualified candidates to fill open positions.
  • Collaborated with visual merchandising team to develop strategies to drive profitability.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
Bank Teller, 01/2008 - 12/2008
Dhaka Bank City, STATE,
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Verified amounts and integrity of every check or funds transfer.
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Opened new customer accounts, including checking, savings and lines of credit.
  • Recommended bank products and services to current and prospective customers.
  • Assisted customers in bank operations, including opening accounts, accessing safe deposit boxes and ATM operations.
Education and Training
Bachelor of Science: Mathematics, Expected in 06/2013
Bangladesh National University - Bangladesh,
Status -
Associate of Science: , Expected in 09/2008
Bheramara College - Bangladesh,
Status -
High School Diploma: , Expected in 07/2005
Dharampur High School - Bangladesh,
Status -

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Resume Overview

School Attended

  • Bangladesh National University
  • Bheramara College
  • Dharampur High School

Job Titles Held:

  • Shipping Area Manager
  • District Project Manager/District Operations Manager
  • Manager
  • Bank Teller


  • Bachelor of Science
  • Associate of Science
  • High School Diploma

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