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Shipping and Receiving Lead Resume Example

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SHIPPING AND RECEIVING LEAD
Professional Summary

Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Skills
  • Correctional facility procedures
  • Criminal laws
  • Forklift Operations
  • Customer Service
  • Supervision
  • Relationship Development
  • Quantity calculations
  • Communications
  • Logistics knowledge
  • Customer-oriented
Work History
01/2019 - CurrentShipping and Receiving Lead | Company Name - City, State
  • Used hand-held scanners and physical logs to accurately track item movements
  • Maintained strong vendor connections at all stages, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns
  • Recorded information, shortages and discrepancies to keep records current and accurate
  • Arranged items at destination according to customer requests and instructions
  • Coordinated daily work strategies, following oral and written instructions to properly move and ship products
  • Fastened documentation, including receipts, packing slips and bill of lading, to shipments leaving facility
  • Operated moving truck safely to deliver items to destination without nicks or scratches
  • Prevented load shifting or damage by using bracing and strapping techniques
  • Shipped material and performed boxing, packing, labeling and preparation of any related documents
  • Prepared pallets of boxes for easy transportation between customer and storage locations
  • Emptied aisles of debris, cleaned floors and rearranged inventory to provide tidy and obstacle-free warehouse floor
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Drove vehicles to deliver products and picked-up rejected or defective materials for return
06/2017 - 03/2018Delivery Driver | Company Name - City, State
  • Boosted revenues by upselling and cross-selling products to new and established customers
  • Invoiced accurately, coordinated shipping documentation and completed daily logs to satisfy recordkeeping requirements and keep management informed of field activities
  • Contacted customers prior to delivery to confirm and coordinate delivery times
  • Loaded and unloaded 10 delivery vans per shift
  • Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules
  • Fostered positive working relationships with customers by responding to questions and concerns
  • Completed rush deliveries on tight timetables to satisfy customer needs
  • Recorded each delivery using proper paperwork before leaving warehouse
  • Communicated customer complaints, requests and feedback to company management for swift resolution
  • Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty
  • Collected $400 in payments for completed deliveries and services daily
  • Completed on-time deliveries by choosing best and most efficient routes
  • Completed all necessary paperwork using neat and legible handwriting
  • Reported customer questions, issues and complaints to management
  • Submitted receipts and money received from deliveries at end of each shift
  • Maintained clean and orderly appearance while on shift
  • Operated vehicle safely in highly congested areas with no traffic violations
08/2014 - 05/2017Correctional Officer | Company Name - City, State
  • Received and inspected mail, property and funds from visitors on behalf of designated inmates
  • Made rounds at specified intervals and conducted head counts and roll calls
  • Established positive working relationships and maintained boundaries with resident offenders
  • Maintained custody and control of 180 inmates housed in Beto security unit
  • Completed dorm sanitation and maintenance checks and reported results to management
  • Searched building and grounds, living quarters and work areas for contraband
  • Cleaned prisoner holding areas to prevent spread of disease or infection
  • Built solid relationships with staff and residents to keep institution safe and secure
  • Identified facility openings and designated inmates to housing units
  • Tracked inmates through head counts, visitor logs and scheduled activities
  • Escorted inmates to and from cells, court, hospitals and medical appointment
  • Prepared, processed and maintained forms, reports, logs, records and activity journals
11/2012 - 08/2014Grocery Bagger | Company Name - City, State
  • Removed trash, swept and mopped floors for professional appearance
  • Collected carts from parking lot and designated returns
  • Protected materials during transport by correctly assembling boxes and crates
  • Helped customers get groceries to vehicles
  • Bagged merchandise carefully to prevent damage of delicate items such as bread and eggs
  • Achieved production targets by maintaining high productivity levels and communicating effectively with team members regarding orders and fulfillment
  • Decontaminated work areas using sprayers to apply cleaning and disinfecting solutions
Education
06/2014Robert E Lee High School, CityHigh school:
Additional Information
  • 9033435291 , Authorized to work in the US for any employer
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Resume Overview

School Attended

  • Robert E Lee High School

Job Titles Held:

  • Shipping and Receiving Lead
  • Delivery Driver
  • Correctional Officer
  • Grocery Bagger

Degrees

  • High school :

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