Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of work and duties and training in careers. Motivated to learn, grow and excel in any job. worked with over 4 years of successful experience in retail and technology skills. Recognized consistently for performance excellence and contributions to success in any field industry. Strengths in communication and team efficient backed by training in customer service. Multi-talented consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.
Skills
Relationship development
Business operations
Problem resolution
Operational improvement
Project organization
MS Office
Team management
Process improvement
Refunds and exchanges
Product upselling
Cash register operations
Stocking and Replenishing
Payment collection
Customer assistance
Drawer Management
Cash Drawer Management
Bagging and Packaging
Merchandise Restocking
Product and Service Sales
Cash Register Operation
ID Verification
Refund Handling
Maintaining Store Appearance
Product Restocking
Retail Merchandising
Currency Sorting
Check cashing
Store merchandise stocking
Customer direction
Cleanliness
Multi-tasking ability
Cash register skills
Coaching and mentoring
Basic math skills
Friendly demeanor
Merchandising familiarity
Cleaning procedures
Bagging assistance
Proficient in technology
Records Maintenance
Cleaning and sanitizing
Point-of-sale system operation
Inventory management
Inventorying products
Request prioritization
Wire Transfers
Cash balancing
Order monitoring
Security Monitoring
Reports and documents
Written and verbal communication
Staff Training
Customer Relations
Cash owed calculations
Sales expertise
Product knowledge
Guest inquiries
Heavy lifting
Loss prevention
Cash Handling
Payment accepting
Money handling
Payment processing
Cash report creation
Spirit, wine and beer expertise
Good telephone etiquette
Adaptability
Safe verifications
Checkout consistency
Shelf-cleaning
Question responses
Currency counting
Payments posting
Order taking
Coupons and gift cards
Exemplary communication
Receipt and refund issuance
Computer proficiency
Time management skills
Daily transaction summarizing
Monetary transactions
Work History
09/2020 to CurrentShiftsmartPlanet Fitness | Cranberry, PA,
Developed team communications and information for survey calls.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Resolved communication problems, improved operations and provided exceptional client support.
Maintained excellent attendance record, consistently arriving to work on time.
Handled countless calls per day to address customer inquiries and concerns.
Led team in delivery of survey project, resulting in good numbers on surveys completed.
Worked with all kinds of customers to understand needs and provide the best service.
09/2017 to 12/2020Walmart St. Jude Children's Research Hospital | Memphis, TN,
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Reviewed and resolved differences between accounting information and cash drawer.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Counted cash in register drawer at beginning and end of shift.
Requested official identification for above age purchases and verified details, consistently meeting strict legal standards of underage sales.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Worked with Walmart's to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Checked prices for customers and processed items sold by scanning barcodes.
Answered questions about store policies and concerns to support positive customer experiences.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Served needs of more than 200 customers in busy public environment.
Reviewed weekly sales circulars and monitored price changes.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Assisted customers by answering questions and fulfilling requests.
Prepared and submitted end-of-shift reports using walmart software.
Increased sales 100% by offering advice on purchases and promoting additional products.
Trained as cashier and provided back-up coverage to provide customers with optimal support.
Worked closely with other cashiers to solve problems and handle customer concerns.
Educated customers on promotions to enhance sales.
Operated cash register for cash, check and credit card transactions with 100% accuracy.
08/2017 to 01/2019Crew MemberMoes Southwest Grill | City, STATE,
Adhered to company safety standards, including [Type] and [Type] procedures.
Prepared and cooked food orders for customers by noting customizations and portion sizes.
Cooked batches of food according to standard recipes.
Collaborated with team members to complete orders.
Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
Prepared recipe ingredients by washing, peeling, cutting and measuring.
Maintained clean, sanitized and well-organized food preparation zones.
Distributed food to wait staff quickly during busy peak periods to drive customer satisfaction.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Observed customer purchases in line and differentiated between standard portions.
Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
Performed shift change tasks each day to keep store efficient and neat.
Operated as full-service food provider in moes establishment by taking orders, preparing meals and collecting payments.
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Checked completed orders for accuracy and bagged meals for easy carrying.
Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
Prepared and expedited food orders to support waitstaff and other team members.
Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
Developed team communications and information for crew meetings.
Worked with all customers to understand needs and provide quality service.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Maintained excellent attendance record, consistently arriving to work on time.
Resolved all problems, improved operations and provided exceptional client support.
Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
02/2018 to 07/2018CashierCircle K Corp. | City, STATE,
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Counted cash in register drawer at beginning and end of shift.
Requested official identification for above age purchases and verified details, consistently meeting strict legal standards of underage sales.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Worked with others to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Checked prices for customers and processed items sold by scanning barcodes.
Answered questions about store policies and concerns to support positive customer experiences.
Used cash registers and POS systems to request and record customer orders and compute bills.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Served needs of more than 200 customers in busy public environment.
Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
Completed manual and machine counts of funds for transactions valued at over 200.
Reviewed weekly sales circulars and monitored price changes.
Efficiently processed new orders, completing 200+ daily transactions with remarkable accuracy.
Assisted customers by answering questions and fulfilling requests.
Prepared and submitted end-of-shift reports using circle k softeware.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Increased sales 100% by offering advice on purchases and promoting additional products.
Helped over 200 guests every day by processing payments, monitoring reward accounts and resolving service concerns.
Assisted customers with special services, account updates and promotional options.
Operated cash register for cash, check and credit card transactions with 100% accuracy.
Educated customers on promotions to enhance sales.
Education
Expected in 2014High School Diploma | Lithia Springs Comprehensive High School, Lithia Springs, GAGPA:
Expected in 2022Associate of Science | Graphic DesignRasmussen College - Topeka, Topeka, KSGPA:
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