Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Career Overview
Highly enthusiastic customer service professional with four years client interface experience. Strong customer service attitude with assertive decision-making and great communication.
Core Strengths
  • Strong organizational skills
  • Active listening skills
  • Energetic work attitude
  • Markdown/promotional procedures
  • Inventory control familiarity
  • Opening/closing procedures
Customer Interface
  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.
  • cross trained in Pharmacy and completed certification for Pharmacy Technican
Work Experience
11/2011 to Current
Shift Supervisor/RX Clifton Larson Allen Harrisburg, PA,
Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning. Stocked and rotated inventory regularly. Regularly sought opportunities to up sell and add on additional merchandise. Recommended, selected and helped locate merchandise based on customer needs and desires. Guaranteed positive customer experiences and resolved all customer complaints.
04/2010 to 10/2011
car hop Sonic City, STATE,
Expressed appreciation and invited customers to return to the store. Cleaned and maintained the beverage area, display cases, equipment, and order transaction area Greeted customers in the restaurant or drive-thru, took and rang up orders, handled payment and thanked customers
05/2000 to 02/2010
Office Manager Smitty Construction City, STATE,
Maintained accounts receivable documentation electronically and on paper. Handled cash and deposits using the proper accounting procedures and documentation. Processed payroll, electronic deposits and employee pay adjustments. Researched and resolved collections and billing disputes with tact and efficiency.
Educational Background
Expected in 2016
Associate of Applied Science: Respiratory Therapist
Rose State College - Midwest City, Ok
Expected in 2009
Certificate: Quickbooks
EOC - Choctaw, OK
Expected in 2002
Mid-Del Technology Center - Midwest City, OK

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School Attended

  • Rose State College
  • EOC
  • Mid-Del Technology Center

Job Titles Held:

  • Shift Supervisor/RX
  • car hop
  • Office Manager


  • Associate of Applied Science
  • Certificate
  • GED

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