Shift Supervisor/Key Holder Resume Example
Offering 2 years of progressive hospitality and professional leadership experience. I demonstrate creativity and a savvy personality that is critical to financial and operational success with strong leadership and relationship building skills with other co-workers. Well-organized and reliable employee offering a highly organized nature, good multitasking abilities and a personable style. Eager to satisfy customers and exceed sales targets. Security conscious and observant with experience in minimizing losses and managing stock. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.
|
|
- Responsible for opening and closing the building according to expectations of the management team.
- Ensuring all staff on duty are properly trained and adhere to cash handling standards.
- Responsible for making sure staff uses correct portions when preparing and serving items.
- Follow and direct others in the standards for product merchandising, line display, stocking, storing of products and distribution of marketing material.
- Responsible for cash handling, safe verification and daily deposits.
- Responsible for workforce management scheduling, editing, keying expectations and approving time.
- Knowledge of labor scheduling report, labor scheduling tool, and labor tracking tool.
- Trained team members in successful strategies to meet operational and sales targets.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Serve as a hospitality ambassador by greeting customers and providing an excellent experience and quality food and beverage items in a fast & friendly manner to meet customer expectations while following proper safety procedure. Complete customer transactions accurately and efficiently, and ensure compliance with applicable age restricted product regulations such as tobacco and alcohol. Maintained a neat and clean appearance in the store, kitchen, and dining areas, as well as receive and replenish food and beverage supplies/products.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Displayed merchandise by arranging in appealing and orderly way to boost sales.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Efficiently resolved problems or concerns to the satisfaction of all involved parties.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Directing the daily operations of a quick service restaurant, ensuring compliance with company standards in all areas of daily operations.
- Ensuring the highest quality products and services and delivered to our customers and other duties as required.
- Oversaw day to day activities of 15-20 employees in face-to face establishment, fostering inspiring atmosphere to optimize employee experiences.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Controlled food costs and managed inventory.
- Monitored food preparation, production and plating for quality control.
- Graduated summa cum laude
- Member of National Honor Society
- Graduated with 4.8980 GPA
- Dean's List All 4 years of High School Career
- Received Golden Leaf Scholarship ( Senior year)
- Member of National Society of High School Scholars
- Member of International Distinguished Academic Honor Society
- Elected to Vice-President for National Honor Society in 2017
- Elected to Band Council President in 2017
- Graduated in Top 5% of Class
Dean's List and Chancellor's list, 3 semesters. Member, Biology Club.
- ServSafe
- First Aid/CPR Certified
- Microsoft Word and Process
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
- Formatting
- Word choice
- Length
- Measurable results
- Strong summary
Resume Overview
School Attended
- Northern Nash High School
- East Carolina University
Job Titles Held:
- Shift Supervisor/Key Holder
- Salesperson/Hospitality
- Team Leader/Shift Leader in Training
Degrees
- High School Diploma
Bachelor of Arts : Business Administration, Management, Finance
Similar Resumes
