Service-focused professional and friendly team player with a talent for building productive working relationships. Extensive cash handling experience.Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task.Shift Supervisor who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.
Reliable and friendly Shift Supervisor who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience.
2.3.% drop in shoplifting through increased awareness and theft prevention measures.
Awarded 12 merit increases during the first 12 years of employment.
Received 12 “exceeds expectations” ratings on performance reviews.
Answered customers' questions and addressed problems and complaints in person and via phone. Opened and closed the store, which included counting cash drawers and making bank deposits. Offered exceptional customer service to differentiate and promote the company brand. Maintained visually appealing and effective displays for the entire store. Kept the showroom clean and maintained neat, orderly product displays. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. Offered direction and gave constructive feedback to motivate team members. Built and maintained effective relationships with co-workers and senior management.Processed shipments and maintained organized stockroom. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Completed floor replenishment to guarantee size availability and promote customer satisfaction. Marked clearance products with updated price tags.Communicated store policy violations to the leadership team in a timely manner. Processed all sales transactions accurately and in a timely fashion. Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
Emphasis in Mechanical Drawing. Emphasis in Print Shop. Coursework in Business and Management. Student government representative.
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