State Examiner with management experience and exceptional people skills. Versed in customer service and communications. Desires a challenging role as an administrative manager.
As a Shift Supervisor I was responsible for a variety of tasks. From cashier to pizza maker I gave 100% of myself to any task. I developed a formula for success when I worked there. I had established a strong work force, consistency in the quality of food, satisfied customers, and high profits. I created a strong workforce through communication and respect. In return my staff worked that much harder to ensure that the day went as I expected it. The quality of the food was to standard because I had trained the employees on what quality control actually meant. Customers responded well to the restaurant because they knew what to expect and if their expectations were not met, I would use my managerial skills to ensure they would return.
Achievement of Excellence is an organization that was developed for the advancement of DMV employees going to or returning from formal training. My role was as a trainer for my fellow co-workers. I gained a lot of personal experience from working in these classes. I learned how important it was to give information based only on fact, consistency in processing, giving options when allowed, and customer interaction.
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