Have a winning attitude and desire to deliver a exceptional dining experience. Focused on setting high expectations and raising service standards. Experienced shift leader and cashier with knowledge of general store operations. Managed shifts. highly customer service-oriented, organized and possesses strong time management skills. Willing to work a flexible schedule.
Recognized as one of the top 5 Restaurant Managers in the franchise, promotion came shortly after.Answered telephone calls and responded to many customer questions.Assisted in maintaining preparation and service areas in a sanitary condition.Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning.Cleaned and inspected galley equipment, kitchen appliances, and work areas.Cleaned and organized eating, service and kitchen areas.Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items and rotating stock.Executed daily production lists and goals.
Scheduled and directed staff in daily work assignments to maximize productivity.Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.Efficiently resolved problems or concerns to the satisfaction of all involved parties.Scheduled and directed staff in daily work assignments to maximize productivity.Consistently obtained highest rating from the county health department.
Examined trays to ensure that they contained required items.Greeted customers in the restaurant or drive-thru, took and rang up orders, handled payment and thanked customers and also Kept drink stations clean and ready for service. Located items requested by customers. Greeted guests and sat them at tables or in waiting areas. Placed food servings on plates and trays according to orders or instructions. Prepared a variety of foods according to customers' orders or supervisors' instructions.
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