Talented and goal oriented Shift Supervisor with 25 years of customer service experience in the food service, Real Estate an aviation industries.
Daily supervision and deployment of other partners during both peak and non-peak hours. Consistent, friendly customer service. Effectively handles customer complaints and special requests.Provides prompt, efficient, friendly, and quality service at all times.Consistently keeps bar and work areas clean and sanitary in compliance with bar standards and local, state, and federal laws.Maintains a positive working relationship with fellow staff and management.Operates cash register and processes customer cash and credit card payments, maintains efficiency when
processing daily deposits, counting tills and making sure safe pars are met. Prepares and serves delicious espresso and coffee drinks utilizing the repeatable beverage routine and memorized recipes.Promotes positive customer and associate relations through courtesy, service and professional appearance.
Professional negotiation for both buyers and sellers in the acquisition of both residential and commercial properties in the Southern California area. Honest fiduciary dealings with large amounts of monies deposited via check for the down payments of a purchase. Consistent excellent customer service skills used on a daily basis to calm and nurture nervous buyers and sellers through the buying/selling process.
Efficient ticketing and re-scheduling of airline passengers on a daily basis. Loading and unloading baggage weighing up to 70 lbs in and out of the aircraft. Operation of various different vehicles including baggage cart, conveyor belt loader, and a jet bridge. Ability to work quickly under high stress situations with time limits. Filing lost luggage reports, excellent follow up with customers and quick delivery of located luggage.
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