Shift supervisor Resume Example
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SHIFT SUPERVISOR
Professional Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Highly proactive manager with 4 years of experience in team leadership in the restaurant and hospitality industries. Background includes sales, management and front and back-of-the-house operations. Seasoned Catering Manager with a passion for details and quality customer care. I am a strong willed out going person who will help your company grow. I love the interaction with the customers and any hands on work. I have went from just an associate at Panera to a shift supervisor with in a year of working there they saw my positive attitude and my willingness to work as hard as need to get the job done.
Skills
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Work History
Shift supervisor, 02/2009 to Current
Quadgraphics – Greenfield , WI
Quadgraphics – Greenfield , WI
- Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Led and directed team members on effective methods, operations and procedures.
- Prepared for and executed new menu implementations.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Maintained a safe working and guest environment to reduce the risk of injury and accidents.
- Conducted timely performance evaluations for all front of house staff.
- Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
- Managed over 40 employees
- accountable for the safe and its contents
- worked as a cashier, making the food I know the ins and outs of everything.
- made deposits everyday
- counted associates in and out
- took over catering for 2 months
- did deliveries
- worked with drug reps and helped them set up there lunch ins or meetings.
cashier, 03/2008 to Current
Pitfire – Los Angeles , CA
Pitfire – Los Angeles , CA
- worked in the take out area
- handled cash
- did deposits
- set up the food for lunch and dinner
- made pastries as needed
Assistant manger , 03/2007 to 04/2008
Lincoln Property Company, Inc. – Pikesville , MD
Lincoln Property Company, Inc. – Pikesville , MD
- started out as just a cashier
- got promoted with in 3 weeks of working due to my hard work and enthusiasm
- handled cash
- made deposits
- went to the bank when needed with stores money
- wrote schedule for 15 people
- worked on the floor managing and helping the customers
Education
High School Diploma: 2004
Myrtle Beach High School - City, State
Myrtle Beach High School - City, State
High School Diploma: Pre Med. , 2004
Acadmey of the Arts Science and Technology - City, State
Acadmey of the Arts Science and Technology - City, State
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Resume Overview
School Attended
- Myrtle Beach High School
- Acadmey of the Arts Science and Technology
Job Titles Held:
- Shift supervisor
- cashier
- Assistant manger
Degrees
- High School Diploma : 2004
High School Diploma : Pre Med. , 2004
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