Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Highly proactive manager with 4 years of experience in team leadership in the restaurant and hospitality industries. Background includes sales, management and front and back-of-the-house operations. Seasoned Catering Manager with a passion for details and quality customer care. I am a strong willed out going person who will help your company grow. I love the interaction with the customers and any hands on work. I have went from just an associate at Panera to a shift supervisor with in a year of working there they saw my positive attitude and my willingness to work as hard as need to get the job done.
Inventory control and record keeping
Food service background
Strong work ethic
Point of Sale (POS) system operation
Passion for customer satisfaction
Able to lift 50 pounds
Friendly and helpful
Valid NYS driver's license
Late-night shift availability
Fast and efficient service worker
Accustomed to shift work
Dedicated team player
Shift supervisor, 02/2009 to Current Company Name – City, State
Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Led and directed team members on effective methods, operations and procedures.
Prepared for and executed new menu implementations.
Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
Maintained a safe working and guest environment to reduce the risk of injury and accidents.
Conducted timely performance evaluations for all front of house staff.
Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
Managed over 40 employees
accountable for the safe and its contents
worked as a cashier, making the food I know the ins and outs of everything.
made deposits everyday
counted associates in and out
took over catering for 2 months
worked with drug reps and helped them set up there lunch ins or meetings.
cashier, 03/2008 to Current Company Name – City, State
worked in the take out area
set up the food for lunch and dinner
made pastries as needed
Assistant manger , 03/2007 to 04/2008 Company Name – City, State
started out as just a cashier
got promoted with in 3 weeks of working due to my hard work and enthusiasm
went to the bank when needed with stores money
wrote schedule for 15 people
worked on the floor managing and helping the customers
High School Diploma: 2004 Myrtle Beach High School - City, State
High School Diploma: Pre Med. , 2004 Acadmey of the Arts Science and Technology - City, State
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Myrtle Beach High School
Acadmey of the Arts Science and Technology
Job Titles Held:
High School Diploma : 2004 High School Diploma : Pre Med. , 2004
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