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Shift supervisor Resume Example

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SHIFT SUPERVISOR
Professional Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Highly proactive manager with 4 years of experience in team leadership in the restaurant and hospitality industries. Background includes sales, management and front and back-of-the-house operations. Seasoned Catering Manager with a passion for details and quality customer care. I am a strong willed out going person who will help your company grow. I love the interaction with the customers and any hands on work. I have went from just an associate at Panera to a shift supervisor with in a year of working there they saw my positive attitude and my willingness to work as hard as need to get the job done.
Skills
  • Service-oriented
  • Inventory control and record keeping
  • Natural leader
  • Food service background
  • Strong work ethic
  • Point of Sale (POS) system operation
  • Passion for customer satisfaction
  • Customer-oriented
  • Organized multi-tasker
  • Able to lift 50 pounds
  • Friendly and helpful
  • Valid NYS driver's license
  • Late-night shift availability
  • Fast and efficient service worker
  • Skilled upseller
  • Accustomed to shift work
  • Restaurant operations
  • Dedicated team player
Work History
Shift supervisor, 02/2009 to Current
Quadgraphics – Greenfield , WI
  • Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Led and directed team members on effective methods, operations and procedures.
  • Prepared for and executed new menu implementations.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Maintained a safe working and guest environment to reduce the risk of injury and accidents.
  • Conducted timely performance evaluations for all front of house staff.
  • Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
  • Managed over 40 employees
  • accountable for the safe and its contents
  • worked as a cashier, making the food I know the ins and outs of everything.
  • made deposits everyday
  • counted associates in and out
  • took over catering for 2 months
    • did deliveries
    • worked with drug reps and helped them set up there lunch ins or meetings.
cashier, 03/2008 to Current
Pitfire – Los Angeles , CA
  • worked in the take out area
  • handled cash
  • did deposits
  • set up the food for lunch and dinner
  • made pastries as needed
Assistant manger , 03/2007 to 04/2008
Lincoln Property Company, Inc. – Pikesville , MD
  • started out as just a cashier
  • got promoted with in 3 weeks of working due to my hard work and enthusiasm
  • handled cash
  • made deposits
  • went to the bank when needed with stores money
  • wrote schedule for 15 people
  • worked on the floor managing and helping the customers 
Education
High School Diploma: 2004
Myrtle Beach High School - City, State
High School Diploma: Pre Med. , 2004
Acadmey of the Arts Science and Technology - City, State
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How this resume score could be improved?

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78Average
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Resume Overview

School Attended

  • Myrtle Beach High School
  • Acadmey of the Arts Science and Technology

Job Titles Held:

  • Shift supervisor
  • cashier
  • Assistant manger

Degrees

  • High School Diploma : 2004
    High School Diploma : Pre Med. , 2004

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