Shift Supervisor Resume Example Mcdonald's

SHIFT SUPERVISOR

Professional Summary

Skills

Work History

Shift Supervisor 06/2002 to 06/2004
McDonald's – Albuquerque, NM

Promptly and empathetically handled guest concerns and complaints.
Consistently provided friendly guest service and heartfelt hospitality.
Operated the drive-through window and sales register quickly and efficiently.
Greeted customers and provided excellent customer service.
Cross-trained and coordinated scheduling with team members to ensure seamless service.
Verified that prepared food met all standards for quality and quantity.
Performed all position responsibilities accurately and in a timely manner.

Quality Assurance Technician06/2004 to 03/2006
Bueno Foods – Albuquerque, NM

Production Supervisor03/2006 to 06/2010
Bueno Foods – Albuquerque, NM

Managed documentation of and training on production procedures and work instructions.
Investigated and implement ideas for quality improvement, increased productivity and cost reduction.
Successfully managed production activities so all orders were shipped on time.
Immediately addressed all expired product dispositions.
Planned, directed, coordinated and assigned manpower to meet aggressive production schedules.
Addressed all personnel issues promptly and professionally.
Drove daily production activities with effective communication and leadership.
Met aggressive production and safety goals while minimizing equipment downtime.
Oversaw repair and maintenance staff of two who cared for equipment, buildings and grounds.
Completed and maintained accurate and organized records, documents and reports.
Maintained up-to-date knowledge and information about technology and plant management best practices.

Education

Resume Overview