Store Manager focused on maximizing productivity and increasing customer base. Believes exceptional customer service is essential to retail success. Conscientious [Job Title] effective at managing and leading teams, managing store operations and promoting merchandise to increase store profits.
Excellent customer service skills
Hourly shift management
Bank deposit procedures
Staff training and development
Opening and closing procedures
to 08/2013 Pls Check cashing – 4651 South Blvd Directing the activities of all employees during his/her shift. Ensuring exceptional customer service, maintaining company standards of quality and other duties as assigned. Execute check cashing approval level not to exceed authorized limit. Trained store employees with company policies amd procedures. Resolve and document customer complaints. Service customer accounts that all documentation is complete, accurate and filed properly. Supervise associates with other maintenance of cash drawers and cash handling procedures. Supervise procedures with money orders, cashing income tax refunds, processing bill payments, cashing payroll checks, western union, prepare bank deposit, and maintained a safe and secure environment for customers and employees.
to 07/2011 Dollar Tree – 9519 South Blvd Assist store manager in implementing strategies to help meet store goals and objectives. Written and assist manager with corrective action documentation. Approve payroll, prepare store orders, check in store vendors, prepare store schedule for all associates. Monitor and count store safe, promptly report any discrepancies to management. Supervise associates with their maintenance of cash drawers and cash handling procedures. Complete daily reports, open and close when schedule. Maintain a neat and clean store environment.
Cashier/Liz clairbourn rep06/2001
to 09/2005 Lord & Taylor – 1114 Garden City ny 11530 Complete all transaction in compliance with company policies and procedures. Establish weekly and monthly goals.Maintain a balanced cash draw,answering company call's promptlyusing excellent telephone etiquette,and exceptional customer service.knowledgable with processing checks, travelers checks, credit cards,Promote company specials,and other incentive's.
Cash office rep06/1999
to 05/2001 Sears – 1111 Franklin Ave Garden city 11530 Providing cashiers with appropriate cash amounts for their till's throughout the day.Monitor, and sign off on all orders and deliveries. Count store safe, prepare bank deposit's.Check in vendors, present to customers, and potential customers, store product"s and services, provided throughout the store. Maintaining company standard's of quality and other duties assigned. Follow company cash security policies and procedures. Complete all transaction in compliance with federal state and local laws and regulations.
High School Diploma: Andrew Jackson-
Manhattan N Y
Associate: Human ServicesAudrey Cohen College-