LiveCareer-Resume

shift supervisor resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

High-energy Supervisor brings outstanding leadership skills and industry knowledge developed over 28-year career. Polished in overseeing facility operations and delegating work to employees. Positive and upbeat professional with results-focused approach.

Positive and upbeat Security Manager knowledgeable about safety standards, customer relations and inventory management. Highly professional, team-oriented and proactive in organizing workflows and resources to meet shift demands.

Skills
  • Coordinating Daily Operations
  • Materials Inspection
  • Continuous Improvement
  • Production Planning
  • Decision Making
  • Flexible Schedule
  • Computer Skills
  • Shift Scheduling
  • MS Office
  • Customer Service
  • Performance Monitoring
  • Documentation and Reporting
  • Hiring and Training
  • Verbal and Written Communication
  • Critical Thinking
Experience
Shift Supervisor, 01/2022 - Current
Boyd Corporation Allenton, WI,

•Duties, Accommodations and Related Skills Site Supervisor for Account at Samsung Electronics America.

• Skills used computer, communication, leadership and organization

•Maintained Incident Reports, for Samsung Electronics America IM Audit Security.

•Supervisor 13 Security Officer’s a shift.

•Training Officer’s implement Company Policies and Procedure.

•Enforced rules and regulations to protect assets of Samsung Electronics America and Employees.

•Walk Through Metal Detector (WTMD) Procedure work by utilizing electromagnetic fields to detect metal that pass through them.

• Responsible for Patrolling Warehouse and Control Facilities and Area.

  • Assisted upper management with daily operations to meet standards of service and quality.
  • Monitored security and enforced loss prevention strategies during shift.
Security Control Room Operator+ Flex Officer , 07/2020 - 01/2022
Securitas Security Services Usa, Inc. Palo Alto, CA,
  • Recommended improvements in security systems and procedures.
  • Directed emergency response and crisis interventions.
  • Designed and implemented plans to secure computer files against breach, destruction or accidental modification.
  • Designed, implemented and maintained security systems and controls.
  • Analyzed security procedure violations and developed plans to prevent recurrence.
  • Analyzed system risk to identify and implement appropriate security countermeasures.
  • Determined possible breach of company proprietary data to unauthorized resources and analyzed past performance data to enhance operations.
  • Audited networks and security systems to identify vulnerabilities.
  • Protected secure data files and regulated access.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Concierge Officer, 08/2018 - 03/2020
Amyx, Iinc. Topeka, KS,
  • Briefed hotel staff and guests on security policies and procedures to promote safety and visitor confidence.
  • Greeted clients and provided personalized support to meet unique needs and promote brand loyalty.
  • Oversaw and coordinated outgoing and incoming courier deliveries.
  • Memorized building residents to welcome and noted unfamiliar individuals.
  • Facilitated research of local venues, restaurants and visitor spots per guest requests.
  • Updated front desk's concierge book to maintain most relevant visitor information.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Recognized by management for providing exceptional customer service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Security Manager, 12/2013 - 03/2018
Boxer Property City, STATE,
  • Led security team and contributed to on-call shifts.
  • Recorded required data for incident reports and files quickly and accurately.
  • Oversaw highly effective security team and managed scheduling and resource allocation.
  • Assessed company security risks and developed actionable solutions to be presented to management.
  • Monitored 11 Buildings and 1 Bank property for security issues.
  • Hired, trained and managed staff 10 associates.
  • Issued criminal trespass warnings to possible suspects and assisted police in apprehending and processing shoplifters.
  • Implemented video surveillance, motion detection and closed-circuit television systems to aid in monitoring premises.
  • Designed security policies, alarm response protocols and access card guidelines.
  • Improved employee security adherence through detailed presentations for up to 500 attendees.
  • Developed procedures for emergency response and crisis management, physical security, information protection, incident management and investigation units.
  • Supervised property entrances and exits and monitored employee safety.
  • Counseled management on how to cut spending without compromising safety and security of company assets.
  • Monitored entire facility using CCTV while simultaneously performing dispatch duties.
  • Conducted site reviews and security audits and made recommendations to management based on findings.
  • Managed security staff schedules for all shifts, minimizing overtime costs.
Education and Training
High School Diploma: , Expected in 06/1991
-
Wilmer-Hutchins High School - Dallas, TX
GPA:
Status -

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Resume Overview

School Attended

  • Wilmer-Hutchins High School

Job Titles Held:

  • Shift Supervisor
  • Security Control Room Operator+ Flex Officer
  • Concierge Officer
  • Security Manager

Degrees

  • High School Diploma

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