Proactive and versatile leader familiar with store operations, team effort, and the power of fine arts in creating a unique and welcoming customer ambiance. Effectively and respectfully motivates fellow employees/members to meet challenging demands while still maintaining high quality standards, safety protocols, and customer-based connections. Understands the importance of waste-prevention and cost-efficiency, keeps the safety of both employees and customers at a number one priority, and strives for constant improvement in consumer satisfaction. Effective at maintaining order and structure, providing sustainable and efficient communication, and exceeding performance targets. Decisive, professional, and confident nature.
Customer-oriented and experienced in conflict-management and employee coaching operations
Able to fulfill cash-handling responsibilities with intimate knowledge and awareness of security protocols
Experienced in multiple areas of leadership in multiple fields
Goal-oriented and focused
Understands the importance of constant growth and continuous improvement
Excellent time-management and ability to make intuitive cost-efficient decisions based on sales analysis
Productive and disciplined
Qualified to provide mutually respectful and effective training to new employees as necessary
Artistically trained and with specialization in fine arts and public beautification
Cumulative 4.29 GPA
Total of 12 AP classes taken and 11 AP exams taken
College-level classes in 2D, 3D, and Drawing arts, Human Geography, Biology, Psychology, World History, American Literature/Language Composition, Latin, Statistics, and US Government/Politics
Certified barista and barista trainer, assisted in coaching new partners on the demands of workplace performance and the importance of efficiency while simultaneously creating a "Third Place" environment for both employees and customers alike.
Successfully fulfilled opening and closing duties as a team leader to maintain clean, safe, and ready protocols while also meeting peak sale demands.
Pulled/rotated stock and tracked inventory usage to reduce waste, optimize cost-efficient business, and provide high-quality product.
Implemented conflict-management tactics to resolve customer dissatisfaction and/or concerns and communicated higher-level issues to senior management
Handled cash, fulfilled, finalized, and submitted daily deposits while meeting all security protocols
Fulfilled the role of the play-caller by efficiently allocating employees in unique support positions based upon personal strengths and company standards, while flexing between customer support positions and on-floor barista support and completing supervisor-specific responsibilities
Went above and beyond written standards by donating time to ensure the attractiveness and welcoming atmosphere of the cafe by creating personal artwork for the store that emphasizes and highlights new launches and decorating the store for specific holidays and special events
Cultivated a culture of warmth and respect amongst fellow partners by recognizing spectacular performance-based behaviors and emphasizing the strength of collaboration
Effectively communicated with other supervisors and managers to improve daily performance and strive for constant growth
Assisted in the beautification of school and public spaces under the National Art Honors Society at Lambert high school
Volunteered at various art events in the community in free time
Donated canned goods and shelf-stable products in order to support other communities and those in need
Created and donated artwork to the community's home for the elderly
Attended meetings to discuss and organize the club's upcoming plans and projects that strove to impact and improve the aesthetic of the community
Took on a higher responsibility as Vice President, including holding myself up to higher standards and participating in every event at my highest capacity
Participated in various art contests and competitions as a representative of NAHS
Took every AP art class my school had to offer and passed every AP art exam taken in order to continue growing and learning as much as possible in my student years
Rehearsed 20-30 hour weeks every month for the entirety of the fall marching season without a single absence in order to be fully prepared to compete in multiple state and national wide competitions.
Invited to perform as a colorguard/marching band team in the Italy 2018 New Years Day Parade in Rome, Italy
Two-time regional champions in the GSU Marching Band Competition
Received the Lambert Outstanding Achievement Award in 2019
Participants in the National Winter-Guard International (WGI) competitions in Dayton Ohio in both 2018 and 2019, was a part of the team that reached semi-finalists in 2019 and reached the highest scoring in school history.
Two-time Southern Association for Performance Arts (SAPA) champions
Two-time Regional Winter-Guard International (WGI) finalists
Provided additional support to any struggling team members and established trust-based relationships with all members in order to facilitate a community based upon mutual respect and transparent communication.
Assisted instructors with the teaching and coaching of new skills, new techniques, and new exercise regimes
Assisted instructors with the organization of practice sessions to establish a sense of structure and efficiency, the advertisements to attract new recruits, and the fundraising necessary to have a successful and challenging competitive season
Maintained a culture of excellent sportsmanship, collaboration, and individual accountability between members and coaching staff.
Kept inventory of equipment from previous years in order to reuse and recycle and assist higher-level instructors in keeping a cost-efficient program.
Helped maintain a positive and unconditionally supportive group of members in order to make the program genuinely enjoyable
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