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Shift Supervisor Resume Example

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SHIFT SUPERVISOR
Professional Summary
Four years experience assisting surgeon in busy Lasik eye surgery practice. Experience in handling medical instruments. Lead Microkeratome technician in office.  Level-headed health professional who remains calm and effective in extremely difficult and stressful situations. Strong belief in importance of companionship and support in patient care.
Skills

  • Excellent time management
  • Calm in stressful situations
  • Computer savvy
  • Attention to Detail 
  •  Efficient and reliable team player
Work History
Shift Supervisor, 03/2013 to 10/2015
Starbucks – Helena, MT
  • Maintained retail area of store including setting up and designing seasonal retail displays.
  • Trained new employees by providing knowledge of specific store tasks and policies.
  • Performed store opening and closing duties including counting cash drawers and checking all equipment for proper functioning.
  • Successfully led staff during high stress and large customer volume times of business.
  • Processed product orders.
  • Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
Assistant Manager, 08/2008 to 09/2012
AAA MountainWest – Helena, MT
  • Managed five person sales staff while supporting the entire Membership database for the AAA MountainWest three state region.
  • Hired and coached staff including monitoring performance and preparing yearly reviews.
  • Processed and maintained accounting for all staff and nine service centers to ensure accuracy in data entry and paymentprocessing.
  • Supported nine AAA MountainWest branch offices including processing payments, fixing errors and answering questions regarding membership accounts.
Lasik Eye Surgery Medical Assistant, 05/2000 to 12/2004
Lasik Vision Institute – Las Vegas, NV
  • Assisted surgeon during Lasik procedures in busy Lasik surgery office.
  • Provided pre- and post-operative care including vision acuity. Inserted and sized punctal plugs for patients before surgery.
  • Maintained a clean, orderly and well-stocked environment including cleaning and sterilizing instruments with a dry-heat sterilizer.
  • Explained procedures to patients to reduce anxiety and increase patient cooperation. 
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Obtained information about clients' medical history, drug history, complaints and allergies.
  • Provided a comforting and soothing environment.
Education
Associate of Arts: Graphic Design, Art Institute Philadelphia Online - Pittsburgh, PA
GPA: GPA: 3.75Graphic Design and Visual Communication Current GPA: 3.75
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Resume Overview

Companies Worked For:

  • Starbucks
  • AAA MountainWest
  • Lasik Vision Institute

School Attended

  • Art Institute Philadelphia Online

Job Titles Held:

  • Shift Supervisor
  • Assistant Manager
  • Lasik Eye Surgery Medical Assistant

Degrees

  • Associate of Arts : Graphic Design ,

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