Four years experience assisting surgeon in busy Lasik eye surgery practice. Experience in handling medical instruments. Lead Microkeratome technician in office. Level-headed health professional who remains calm and effective in extremely difficult and stressful situations. Strong belief in importance of companionship and support in patient care.
Excellent time management
Calm in stressful situations
Attention to Detail
Efficient and reliable team player
Shift Supervisor, 03/2013
to 10/2015 Starbucks – Helena,
Maintained retail area of store including setting up and designing seasonal retail displays.
Trained new employees by providing knowledge of specific store tasks and policies.
Performed store opening and closing duties including counting cash drawers and checking all equipment for proper functioning.
Successfully led staff during high stress and large customer volume times of business.
Processed product orders.
Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
Assistant Manager, 08/2008
to 09/2012 AAA MountainWest – Helena,
Managed five person sales staff while supporting the entire Membership database for the AAA MountainWest three state region.
Hired and coached staff including monitoring performance and preparing yearly reviews.
Processed and maintained accounting for all staff and nine service centers to ensure accuracy in data entry and paymentprocessing.
Supported nine AAA MountainWest branch offices including processing payments, fixing errors and answering questions regarding membership accounts.
Lasik Eye Surgery Medical Assistant, 05/2000
to 12/2004 Lasik Vision Institute – Las Vegas,
Assisted surgeon during Lasik procedures in busy Lasik surgery office.
Provided pre- and post-operative care including vision acuity. Inserted and sized punctal plugs for patients before surgery.
Maintained a clean, orderly and well-stocked environment including cleaning and sterilizing instruments with a dry-heat sterilizer.
Explained procedures to patients to reduce anxiety and increase patient cooperation.
Maintained accurate records of patient care, condition, progress and concerns.
Responded appropriately to the physical, emotional and developmental needs of patients.
Obtained information about clients' medical history, drug history, complaints and allergies.
Provided a comforting and soothing environment.
Associate of Arts: Graphic Design,
Art Institute Philadelphia Online - Pittsburgh,
PA GPA: GPA: 3.75Graphic Design and Visual Communication Current GPA: 3.75
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Companies Worked For:
Lasik Vision Institute
Art Institute Philadelphia Online
Job Titles Held:
Lasik Eye Surgery Medical Assistant
Associate of Arts : Graphic Design ,
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