Shift Supervisor Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Motivated Leader with 23+ years of experience supervising employees. Skilled at coordinating creative sales activities, managing workflow, mentoring workers and training. Strong leader known for decisiveness and problem-solving skills.

  • Customer-oriented
  • Team Supervision
  • Client support
  • Continuous improvements
Shift Supervisor, 12/2016 to Current
La Madeleine, Inc. Dallas, TX,
  • Performed opening and closing procedures including setting up registers and arranging products to keep facility operations-ready.
  • Assisted upper management with daily operations to meet standards of service and quality.
  • Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
  • Identified source of equipment malfunctions by using various troubleshooting methods.
  • Created training manual for all employees to use as reference guide.
  • Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
  • Employed security and loss prevention strategies during shift to maximize safety.
  • Resolved customer complaints and reported issues to senior management.
  • Inspected incoming supplies to conform with materials specifications and quality standards.
  • Collaborated with team members to improve performance and implement training updates.
  • Patrolled work areas to inspect operations, identify concerns and implement corrective actions.
Area Sales Manager, 04/2011 to 11/2016
Synagro Technologies Inc. Tampa, FL,
  • Monitored sales team performance and provided effective training to help each reach targets.
  • Forecasted product sales and achieved quarterly and annual sales objectives.
  • Trained, managed and motivated team of 15 staff handling client base of 5+ active accounts.
  • Implemented creative sales and marketing strategies to assist sales team with reaching targets.
  • Established productive and professional relationships with key personnel in assigned customer accounts.
  • Elevated sales [16.2% in children's Dept. and 15.3% in Men's Dept. through effective team leadership, new product development and innovative marketing strategies.
  • Exceeded sales targets through effective marketing and negotiation strategies.
  • Measured key performance indicators, tracking weekly and quarterly volume and revenue figures to meet targets.
  • Examined staff work to maintain conformance with company regulations.
Real Estate Agent, 10/1998 to 01/2011
Page Taft Compass Stonington, CT,
  • Negotiated, facilitated and managed real estate transactions.
  • Coordinated appointments with prospective buyers to showcase houses and plots.
  • Maintained database of prospective customers.
  • Met with people from all over and evaluated needs to help clients realize personal real estate goals.
  • Successfully guided home buyers and sellers through sales and purchase of properties.
  • Ensure adherence of leases and contracts.
  • Planned and coordinated open house events.
  • Followed up with prospects throughout sales processes.
  • Showed building models to prospects based on expressed needs and preferences.
  • Answered phone calls and emails from potential and existing customers.
  • Researched current Salina and surrounding towns market to identify information needed for sales presentations.
  • Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
  • Created realtor and buyer incentives and strategies with agents, builders and buyers.
  • Showed residential properties and explained features, value and benefits of available homes.
  • Actively follow-up with prospects and hot leads.
  • Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure.
  • Increased customer satisfaction ratings by addressing issues effectively for speedy resolution.
  • Communicated with owners regarding home and loan status.
  • Educated clients on current real estate market and answered any questions.
  • Advised prospective clients on current market activities.
  • Counseled new buyers to enhance sales opportunities.
  • Verified documentation accuracy and fund disbursement for sales.
  • Generated lists of properties that met compatibility with buyers' needs and financial resources.
  • Greeted new home buyers and promoted features of newly constructed homes to help clients make educated decisions.
  • Developed close relationships with area realtors and promoted builders to boost referral network.
  • Met and exceeded sales goals through consultative sales techniques and closing abilities.
  • Generated lists of for-sale properties.
  • Wrote contract documents, purchase agreements and closing statements.
  • Negotiated contracts and coordinate with lenders, attorneys and inspectors.
  • Cold called clients to obtain exclusives.
  • Promoted property sales through advertisements, open houses and participation in multiple listing services.
Education and Training
GED: , Expected in
Salina High School South - Salina, KS

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Resume Strength

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Resume Overview

School Attended
  • Salina High School South
Job Titles Held:
  • Shift Supervisor
  • Area Sales Manager
  • Real Estate Agent
  • GED

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