SEARCH

Shift Supervisor Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
SHIFT SUPERVISOR
Summary

Hard-working, experienced supervisor, seeking a position that benefits the organization. Areas of proficiency include supervision, customer service, computation skills, attention to detail, and teamwork.

Highlights
  • Excellent analytical skills
  • Natural leader
  • Quick learner
  • Strong communication skills
  • Collaborative team member
  • Attention to detail
  • Computer proficient
  • Multi-tasker
Accomplishments
  • Distinguished among peers for reliability, thoroughness, and problem solving skills.
  • Demonstrated strong customer service skills through customer feedback and mystery shopper evaluations.
  • Managed a crew of team members with precision and coordination.
  • During restaurant renovations, seamlessly led team members at a different restaurant without issue.
​
Experience
Shift SupervisorAug 2016 to Current
Wendy's － Ajax, ON
  • Up-sold additional menu items, beverages and desserts to increase restaurant profits.
  • Took necessary steps to meet customer needs and effectively resolve food or service issues.
  • Correctly received orders, processed payments and responded appropriately to guest concerns.
  • Quickly and efficiently processed payments and made accurate change.
  • Followed all established restaurant practices and procedures.
  • Communicated clearly and positively with co-workers and management.
  • Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.
  • Mastered Point of Sale (POS) computer system for automated order taking.
    • Followed all established restaurant practices and procedures.
    • Worked well with teammates and openly invited coaching from the management team.
    • Took initiative to find extra tasks when scheduled duties were completed.
    • Assisted management with monthly inventory control and weekly stock ordering.
    • Prepared items according to written or verbal orders, working on several different orders simultaneously.
    Shift SupervisorMar 2014 to Aug 2016
    Wendy's － Yorktown, VA, United States
    • Served fresh, hot food with a smile in a timely manner.
    • Took necessary steps to meet customer needs and effectively resolve food or service issues.
    • Correctly received orders, processed payments and responded appropriately to guest concerns.
    • Communicated clearly and positively with co-workers and management.
    • Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.
    Museum InterpreterApr 2013 to Oct 2014
    Virginia Living Museum － Yorktown, VA, United States
    • Explains animal exhibits to guests of the museum.
    • Assists guests in the safe and proper handling of animals in the museum touch tank.
    • Interprets hands-on enrichment materials for museum guests.
    Education
    High School Diploma2016Grafton High School － Yorktown, VA, United States
    Build Your Own Now

    Resume Overview

    Companies Worked For:

    • Wendy's
    • Virginia Living Museum

    School Attended

    • Grafton High School

    Job Titles Held:

    • Shift Supervisor
    • Museum Interpreter

    Degrees

    • High School Diploma 2016

    Similar Resumes

    View All
    Shift-Supervisor-resume-sample

    Shift Supervisor

    Inman Mills

    Clinton, South Carolina

    Posted 1049 days ago