Shift Supervisor Resume Example
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SHIFT SUPERVISOR
Summary
Hard-working, experienced supervisor, seeking a position that benefits the organization. Areas of proficiency include supervision, customer service, computation skills, attention to detail, and teamwork.
Highlights
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Accomplishments
- Distinguished among peers for reliability, thoroughness, and problem solving skills.
- Demonstrated strong customer service skills through customer feedback and mystery shopper evaluations.
- Managed a crew of team members with precision and coordination.
- During restaurant renovations, seamlessly led team members at a different restaurant without issue.
Experience
Shift SupervisorAug 2016 to Current
Ledcor － Floyd , VA
Ledcor － Floyd , VA
- Up-sold additional menu items, beverages and desserts to increase restaurant profits.
- Took necessary steps to meet customer needs and effectively resolve food or service issues.
- Correctly received orders, processed payments and responded appropriately to guest concerns.
- Quickly and efficiently processed payments and made accurate change.
- Followed all established restaurant practices and procedures.
- Communicated clearly and positively with co-workers and management.
- Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.
- Mastered Point of Sale (POS) computer system for automated order taking.
- Followed all established restaurant practices and procedures.
- Worked well with teammates and openly invited coaching from the management team.
- Took initiative to find extra tasks when scheduled duties were completed.
- Assisted management with monthly inventory control and weekly stock ordering.
- Prepared items according to written or verbal orders, working on several different orders simultaneously.
Shift SupervisorMar 2014 to Aug 2016
Ledcor － Fort Lauderdale , FL
Ledcor － Fort Lauderdale , FL
- Served fresh, hot food with a smile in a timely manner.
- Took necessary steps to meet customer needs and effectively resolve food or service issues.
- Correctly received orders, processed payments and responded appropriately to guest concerns.
- Communicated clearly and positively with co-workers and management.
- Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.
Museum InterpreterApr 2013 to Oct 2014
Virginia Living Museum － City , STATE
Virginia Living Museum － City , STATE
- Explains animal exhibits to guests of the museum.
- Assists guests in the safe and proper handling of animals in the museum touch tank.
- Interprets hands-on enrichment materials for museum guests.
Education
High School Diploma2016Grafton High School － City, State, United States
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Resume Overview
School Attended
- Grafton High School
Job Titles Held:
- Shift Supervisor
- Museum Interpreter
Degrees
- High School Diploma 2016
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