Shift Supervisor resume example with 11+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Skills
Cash Handling Expertise
Safety Understanding
Store Management
Operations management
Staff Management
Inventory control and record keeping
Staff Scheduling
Project Management
Strategic planning
Education
Washignton Irving High SchoolNew York, NY, Expected in 06/2010 – –High School Diploma: - GPA:
Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Helped store management meet standards of service and quality in daily operations.
Prepared, calibrated and monitored production levels to achieve targets.
Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
Completed store opening and closing procedures and balanced tills.
Responded to and resolved customer questions and concerns.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Applied security, safety and loss prevention strategies during shifts.
Regulated pricing, inventory count and supply during shift hours.
Identified team weak points and implemented corrective actions to resolve concerns.
Universal Forest Products, Inc. - Night Shift Supervisor Tampa, FL, 11/2017 - 04/2019
Organized evening meetings to set operations for following day and next shift crew.
Observed each team member to carry out duties and provided constructive criticism.
Maintained stock of products and ordered new products when stock was running low.
Managed communication between associates and management, addressing key issues and needs.
Trained staff members to perform inventory management, customer service and maintenance.
Implemented loading dock process and productivity improvements.
Oversaw loading and unloading of packages in warehouse.
Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
Coordinated merchandising, promoted new products and increased brand awareness.
Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
Mid-Ohio Foodbank - Inventory Manager Grove City, OH, 02/2014 - 03/2017
Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size or type of material.
Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Conducted research to address shipping errors and packaging mistakes.
Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
Recorded information, shortages and discrepancies to keep records current and accurate.
Reduced worker accidents by implementing improved safety standards and monitoring procedures.
Tracked production and quality control systems to proactively identify deficiencies.
Coordinated driver dispatch to accomplish daily delivery requirements.
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Divided and categorized cargo received and redirected shipments in response to customer requests.
Devereux - Shift Supervisor Somers Point, NJ, 09/2009 - 12/2013
Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Prepared, calibrated and monitored production levels to achieve targets.
Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
Collaborated with internal teams to streamline operations across materials handling, production and shipping.
Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
Trained new employees and delegated daily tasks and responsibilities.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Regulated pricing, inventory count and supply during shift hours.
Identified team weak points and implemented corrective actions to resolve concerns.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
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