Motivated Shift Manager practiced in customer relations, sales and inventory control. Demonstrated skill in improving store operations, increasing top line sales and reducing costs.adept at problem solving, customer service and hiring and training hardworking, quality staff.
Developed and implemented new loss prevention methods which resulted in a 0.6% reduction in shrinkage rates.
Increased checkout accuracy from 79% to 85% by improving cashier training.
Addressed customer inquiries and resolved complaints.
Stocked and restocked inventory when shipments were received.
Reorganized the sales floor to meet company demands.Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.Completed weekly schedules according to payroll policies.Trained staff to deliver outstanding customer service.
Minor in Human Resource Management
Member of SIFE (Students In Free Enterprise)
Member of Phi Beta Sigma Fraternity Inc
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