Shift Supervisor Resume Example CVS

SHIFT SUPERVISOR

Professional Summary

Promoted customer satisfaction by managing team to achieve specific purchase order and delivery date based on priority. Designed improved loading and unloading procedures to minimize product damage and loss. Hardworking Customer Service Representative with 6 years of experience working with customers, food, and management. Trained in project and time management with extensive knowledge of everything ive learned and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results. Seasoned Retail Sales Associate committed to providing high-quality service and superior guest experiences. Positive and infectious personality with excellent interpersonal and relationship-building skills. Would be a great fit for a Work from home job.

Skills

Cash handling expertise
Operations management
Conflict resolution techniques
Inventory control and record keeping
Safety understanding
Staff Management
Customer assistance
Cash drawer management
Credit card processing
Point of sale knowledge
Refunds and exchanges
Stocking and replenishing

Cash register operations
Identification checks
Payment collection
Bagging and packaging
Product upselling
Cash balancing
Point-of-sale system operation
Inventory management
Small parts assembly
Skilled in final assembly processes
Assembly and production
Expert in mechanical assembly

Work History

05/2018 - 12/2019Shift Supervisor | CVS - Detroit, Michigan

Conducted inspections to evaluate operational activities and implement timely resolutions for diverse concerns
Consulted with HR teams to identify and onboard optimal candidates for certain positions
Responded to and resolved customer questions and concerns
Applied security, safety and loss prevention strategies during shifts
Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets
Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands
Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions
Completed store opening and closing procedures, including setting up registers and checking products
Conducted routine inspections of incoming materials to check quality and compliance with established product specifications
Helped store management meet standards of service and quality in daily operations
Managed over 50 employees and increased sales by 93 %

09/2017 - 08/2018Cashier | Walmart - Sterling Heights, MI

Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
Reviewed and resolved differences between accounting information and cash drawer
Restocked, arranged and organized merchandise in front lanes to drive product sales
Counted cash in register drawer at beginning and end of shift
Used cash registers and POS systems to request and record customer orders and compute bills
Educated customers on promotions to enhance sales
Managed the whole store by myself and did great by 80%

06/2017 - 06/2018Assembler | Brose - Warren, Michigan

Prevented equipment jams or wasted materials by setting and verifying accurate parts clearances
Planned and paced work efficiently in order to meet daily, weekly, project or production goals
Received and processed both written and verbal instructions, prints and work orders by 72%
Verified part Numbers and placed parts in appropriate shipping containers
Built containers and pack parts in accordance with detailed packing specifications
Set up and tested monitors and calculators and recorded test data per engineering and quality specifications
Inspected and tested components, assemblies and power tools for proper functionality

02/2013 - 09/2017Restaurant Team Member | Mcdonalds Corp. - Detroit, Michigan

Reviewed and resolved differences between accounting information and cash drawer.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Prepared and submitted end-of-shift reports .
Counted cash in register drawer at beginning and end of shift.
Operated cash register for cash, check and credit card transactions with 100% accuracy.
Educated customers on promotions to enhance sales.
Worked with employees to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Answered questions about store policies and concerns to support positive customer experiences.
Efficiently processed new orders, completing daily transactions with remarkable accuracy.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.

Education

06/2013Martin Luther KIng Jr Sr High School, 3200 E LafayetteHigh School Diploma:

Resume Overview

Companies Worked For:

CVS
Walmart
Brose
Mcdonalds Corp.

School Attended

Martin Luther KIng Jr Sr High School

Job Titles Held:

Shift Supervisor
Cashier
Assembler
Restaurant Team Member

Degrees

High School Diploma :

Shift Supervisor Resume Example

Resume Score: 80%

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