LiveCareer-Resume

shift manager key holder resume example with 4+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Dedicated detail oriented medical assistant that enjoys working in a fast paced environment that thrives on being a team member and providing the best possible care.

Skills
  • Computer literate
  • Results-oriented mindset
  • Good communication skills
  • Team leadership experience
  • Professional bedside manner
  • Inventory and supply management
  • Proper sterilization techniques
  • Venipuncture and phlebotomy
  • Charting expertise
  • HIPAA compliance
  • Medical terminology knowledge
  • Preparing specimens and samples
  • Electrocardiography (EKG)
  • Clinical applications
  • Valid SC driver's license
  • Phlebotomy
  • Communicating with patient families
  • Diagnostic procedures
  • Calm and level-headed under duress
  • Patient scheduling
  • First aid
  • Quick problem solver
  • Vital sign monitors
  • Understands medical procedures
Education and Training
Virginia College Greenville, SC Expected in 05/2013 Associate of Applied Science : Medical Assisting - GPA :
  • Dean's List Honoree
  • Presidents List Honoree
  • National Technical Honor Society Member
Experience
Nye Health Services - Shift Manager/Key Holder
Lincoln, NE, 01/2022 - Current
  • Opened and closed the store swiftly and accurately
  • Handled daily deposits and balancing issues
  • Operated cash register.
  • Maintained store and maintained appearance.
  • Signed for incoming shipments in manager's absence.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Set up visually appealing promotional displays.
  • Delegated tasks appropriate to individual employees to provide development opportunities.
  • Addressed employee issues and conflicts to provide input, feedback and coaching.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Maintained high merchandising standards by building attractive displays and monitoring inventory levels.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Responded to safety and loss prevention incidents.
  • Organized in-store promotional events.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Initiated service consultations by asking customers open-ended questions to learn personal preferences and needs.
  • Calculated bill totals and tax amounts.
  • Recommended improvements to store procedures.
  • Evaluated transactions for suspected fraud.
Lifepoint Hospitals - Home Health Aide
Livingston, TN, 03/2020 - 11/2020
  • Maintained clean and well-organized environment for client happiness and safety.
  • Assisted clients with bathing, dressing and incontinence care.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Improved patient outlook and daily living through compassionate care.
  • Assisted with client personal care needs to foster independence and well-being.
  • Tracked and reported clients' progress based on observations and conversations.
  • Managed patient transportation and appointment scheduling.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
  • Assisted terminally ill patients with bathing, grooming and dressing.
  • Mopped floors, vacuumed, washed dishes and performed other household chores to assist clients.
  • Transported clients to doctor's appointments and errands.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Carried out important daily living tasks for patients by cooking meals, washing laundry and other household chores.
  • Documented client progress in charts and logbooks.
  • Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
  • Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
  • Delivered high level of assistance with cooking, meal preparation and shopping.
  • Maintained patient hygiene by administering bedpans, urinals, baths and shaves.
  • Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
Lifepoint Hospitals - Certified Medical Assistant
Mexia, TX, 04/2014 - 11/2016
  • Performed clinical duties in a fast paced medical office
  • Worked one on one with doctors to provide the best medical care
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
  • Contributed to office operations by triaging patients by severity of medical complaint.
  • Completed basic physical assessments of clinic patients to provide optimal care.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Recorded vital signs and medical history for roughly 20patients each shift.
  • Used ECW and EPIC software to process patient payments and update accounts.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Prepared patients for examinations, taking vital signs and updating medical histories.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
Advance Nursing - Certified Medical Assistant
City, STATE, 07/2013 - 04/2014
  • Worked PRN in fast paced offices depending on need
  • During my time with the agency I worked in internal medicine, pediatrics, plastic surgery, general surgery, urology, ENT, cardiovascular
  • Prepared procedure rooms before each procedure
  • Prepared patient and had all forms signed before procedure
  • Cleaned and sterilized all equipment before and after procedures
  • Assisted physician with all medical needs
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Scheduled appointments for patients via phone and in person.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Recorded vital signs and medical history for roughly 20 patients each shift.
  • Used ECW and EPIC software to process patient payments and update accounts.

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Resume Overview

School Attended

  • Virginia College

Job Titles Held:

  • Shift Manager/Key Holder
  • Home Health Aide
  • Certified Medical Assistant
  • Certified Medical Assistant

Degrees

  • Associate of Applied Science

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