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Shelter Diversion Case Manager Resume Example

Resume Score: 90%

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SHELTER DIVERSION CASE MANAGER
Professional Summary
I am very enthusiastic about increasing my knowledge in the field of administration, policy and procedures as well as program implementation within nonprofit organizations. My goal is to acquire the skills necessary to be an effective Administrator which ensures policies and procedures are met in order to help individuals and family reach stability and educational goals. I want to be an example and inspiration to all that meet me especially those that are marginalized and disenfranchised.
Experience
Shelter Diversion Case Manager
April 2013 to October 2013
Company Name - City, State
  • Work with clients to assess them and to help them apply for SSI/SSDI benefits
  • Perform Outreach work in the community to help clients that may be eligible for assistance
  • Help client apply for Medicaid, Cash and SNAP (Foodstamp) Assistance
  • Data Management in HMIS/Vesta system as well as Ohio Benefits Bank
  • Assist clients with housing and other immediate and stabilization needs Skilled in Vesta/HMIS system of data collection. Provide housing assistance to prevent homeless. Develops and monitors case management plans and provide supportive services to individuals in caseload. Assist in data collection for necessary reports, oversees financial arrangements, and plans program meetings. Collaborate with other organizations case managers, legal aid, and other appropriate organizations. Provide assessments and housing services as needed for applicants and client exiting the program. Performed clerical duties such as filing, processing donations, copying, creating spreadsheets and word documents, faxing, copying, collating, answering phones, scheduling appointments, customer services. Worked with homeless population, chemical dependant population and low income population to determine their immediate need and to establish what resources are available in the community also assisted with food bags. Scheduled and verified appointments for clients. Lead Case Manager
Steve Gilligan Supervisor
April 2012 to December 2012
Company Name - City, State
  • Provide housing assistance to prevent homeless. Develops and monitors case management plans and provide supportive services to individuals in caseload and within a residential living facility. Assist in data collection for necessary reports, oversees financial arrangements, and plans program meetings. ● Perform case management sessions to help secure employment, budget management, etc. as needed. Monitor case management plans to insure goal achievement. Reviews clients' progress. ●
  • Collaborate with other organizations case managers, legal aid, and other appropriate organizations. Provide assessments and housing services as needed for applicants and client exiting the program. Performed clerical duties such as filing, processing donations, copying, creating spreadsheets and word documents, faxing, copying, collating, answering phones, scheduling appointments, customer services. ● Worked with homeless Veteran population, chemical dependant population and low income population to determine their immediate need. ● Managed staff in absence of Program Director ● Organized residential and staff meetings ● Manage certain facility finances ● Helped develop residential curriculum
HPRP Case Manager
February 2010 to April 2012
Company Name - City, State

Provide housing assistance to prevent homeless. Developed and monitored case management plans and provide supportive services to individuals in caseload. Assist in data collection for necessary reports, oversees financial arrangements, and plans program meetings. Collaborate with other organizations case managers, legal aid, and other appropriate organizations. Provide assessments and housing services as needed for applicants and client exiting the program. Performed clerical duties such as filing, processing donations, copying, creating spreadsheets and word documents, faxing, copying, collating, answering phones, scheduling appointments, customer services. Worked with homeless population, chemical dependant population and low income population to determine their immediate need and to establish what resources are available in the community also assisted with food bags. Scheduled and verified appointments for clients.

Education
Master's : Social Work, 2013University of Cincinnati - City, State, USA

Master's Degree - 2011-2013

Bachelor's : Addiction's Studies, 2010University of Cincinnati - City, State, USA

University of Cincinnati College of Education Bachelor's Degree - 2005-2010

Certificate : Phlebotomy, 1997Southwestern college of Business - City, State, USA

Phlebotomy/Medical Assisting Certificate - 1997

Professional Affiliations

N.A.S.W

Certifications

Medical Assisting Certificate

CDCA

Skills

2 years Social Security Specialist and SOAR trained, 5 years Case Management, 10 years+ Microsoft Software experience, 3 years+ Benefit acquisition, Data Management, Data Collection, Document creation and dissemination, Client stabilization services, Data Management, Budget Management, Collating, Copying, Faxing, Filing, Scheduling, Answering Phones,

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Resume Overview

School Attended

  • University of Cincinnati
  • Southwestern college of Business

Job Titles Held:

  • Shelter Diversion Case Manager
  • Steve Gilligan Supervisor
  • HPRP Case Manager

Degrees

  • Master's : Social Work , 2013
    Bachelor's : Addiction's Studies , 2010
    Certificate : Phlebotomy , 1997

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