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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

I am a goal-driven Sharps Management Technician dedicated to providing high-quality work and services to discerning clients. Offering first-rate friendly customer service . Skilled at working with hospital staff, training employees, installing sharps and always keeping safety first. Dedicated to resolving issues.

Skills
  • Procedural guidance
  • Staff education and training
  • Data Entry
  • Quick learner
  • Good listening skills
  • Warehouse functions
  • Key holder experience
  • Computer proficient
  • Safety skills and practices
  • Order fullfilment
  • Report preparation
  • Creative problem solving
  • Customer contact
  • Complaint resolution
Work History
Sharps Management Specialist- Technician, 10/2017 to Current
Rush University Medical CenterChicago, IL,
  • Managed team performance by training, mentoring, disciplining and motivating employees.
  • Maintained quality assurance and customer satisfaction objectives.
  • Managed, fixed and maintained up-to-date knowledge on route sheets.
  • Adhered to established policies and standards to safely complete projects.
  • Assisted customers by answering questions and fulfilling requests.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concers.
  • Followed all company guidlines regarding safety procedures when out in field.
  • Provide technical training to co-workers and new staff.
  • Responded to customer requests for products, services and company information.
Stock Clerk, 10/2015 to 10/2017
Giant EaglePoland, OH,
  • Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
  • Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Placed special customer orders for custom or special order merchandise.
  • Conducted inventory and restocked items throughout day.
  • Checked and pulled defective or expired products from shelves.
  • Maintained fitness in order to move merchandise efficiently and safely.
  • Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
  • Demonstrated strong communication skills and understanding of packing slip processing requirements.
  • Maintained effective team member communication.
  • Conducted periodic inventory inspections and reported out-of-stock items.
Nutrition Care Clerk, 04/2008 to 10/2015
Community Regional Medical CenterCity, STATE,
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Assisted patients clients with meal plan development, addressing individualized dietary requirements.
  • Planned nutritious meal options for individuals with various health needs for patient menus.
  • Developed nutrition plans addressing individual patient conditions, including diabetes and food allergies.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Maintained effective team member communication.
  • Checked and pulled defective or expired products from shelves.
Customer Service Associate, 02/2006 to 04/2008
JC Penney Co Inc.City, STATE,
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Counted cash in register drawer at beginning and end of shift.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
  • Assisted customers by answering questions and fulfilling requests.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Education
High School Diploma: , Expected in 06/2005
Roosevelt High School - Fresno, CA
GPA:
  • Graduated with 3.8 GPA
Accomplishments
  • Trained and mentored 3 employees.
  • Used Microsoft Excel to develop inventory.
  • Recognized by customers and Supervisor for expedient and effective service.

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Resume Overview

School Attended

  • Roosevelt High School

Job Titles Held:

  • Sharps Management Specialist- Technician
  • Stock Clerk
  • Nutrition Care Clerk
  • Customer Service Associate

Degrees

  • High School Diploma

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