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Professional Driver offering over 3 years of experience completing daily delivery tasks on time and safely. Knowledgeable in efficient routes within assigned territory. Skilled at following traffic laws and maintaining top-quality client services. Results-driven Taxi Cab Driver bringing Automobile license and clean driving record. Highly effective at satisfying all customers and remaining calm in challenging circumstances. Highly motivated professional with 10 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals. Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of people from different backgrounds. Seasoned Small Business Owner with 10 years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals. Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment. Intelligent and enterprising Owner/Operator with 5 years of experience in Restaurant industry. Growth-minded strategist and implementer of key operational improvements through corporate objective triage and situational support. Expert problem-solver and planner with demonstrated business leadership and development skills.
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- Achieved consistently high customer scores due to exceptional service.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Cleaned vehicle regularly to maintain professional appearance.
- Notified customers of delays, decreasing calls to support.
- Handled as many as 8 assignments per hour by planning efficient routes.
- Offered assistance to disabled passengers and stowed wheelchairs and other equipment correctly.
- Presented clean and sanitized vehicle to customers for utmost satisfaction.
- Monitored profitable locations, including nightlife, tourist and business spots, to take advantage of business opportunities.
- Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Kept vehicle serviced according to schedule, reducing mechanically-related downtime by [Number]%.
- Maintained vehicle in clean and safe manner to maximize passenger satisfaction.
- Received belongings from passengers and safely and securely stowed items and luggage.
- Planned optimal routes to minimize delays and maximize time efficiency.
- Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
- Attended to gas spills and accidents promptly and according to established guidelines.
- Prepared daily records of food and gas sales and balanced register drawers.
- Checked gas pumps for leaks or malfunctions and repaired faults.
- Processed gas and amenities payments.
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Managed wide variety of customer service and administrative tasks to resolve customer issues.
- Resolved all customer issues to maintain high standards of customer satisfaction.
- Maintained cleanliness, neatness and organization of all areas.
- Eliminated safety hazards, removed soiled items and collected trash from customer areas.
- Responded to questions about local area and company services.
- Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates.
- Activated fuel pumps to fill fuel tanks of vehicles with gasoline or diesel fuel.
- Reconciled daily sales, returns and financial transaction reports and prepared bank deposits.
- Assessed, optimized and elevated operations to target current and expected demands.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Reconciled daily sales and financial transaction reports and prepared bank deposits.
- Developed business and marketing plans and prepared monthly financial reports.
- Maintained functional and orderly building areas to deliver professional appeal to customers.
- Conferred with customers to understand needs and finalize purchase orders.
- Monitored industry trends and attended trade shows to select and items for resale in stores.
- Set pricing structures according to market analytics and emerging trends.
- Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
- Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
- Managed financial functions such as operations budgeting, accounts payable and accounts receivable and payroll.
- Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
- Provided organizational leadership and established business vision to achieve sales, profit and revenue goals for consignment fashion, perfume and accessories store.
- Interviewed, trained, and supervised employees.
- Kept records for production, inventory, income and expenses.
- Reconciled daily sales, returns and financial transaction reports and prepared bank deposits.
- Assessed, optimized and elevated operations to target current and expected demands.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Developed business and marketing plans and prepared monthly financial reports.
- Reconciled daily sales and financial transaction reports and prepared bank deposits.
- Devised and implemented standard operating procedures, training programs and office management systems.
- Maintained functional and orderly building areas to deliver professional appeal to customers.
- Directed implementation of strategic business plans to achieve goals and objectives.
- Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
- Kept up-to-date on all regulatory changes affecting business operations.
- Set pricing structures according to market analytics and emerging trends.
- Conferred with customers to understand needs and finalize purchase orders.
- Managed financial functions such as operations budgeting, accounts payable and accounts receivable and payroll.
- Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Resolved issues quickly through meticulous research and quick decision making.
- Interviewed, trained, and supervised employees.
ITU - Istanbul,
Published twice by NJ Monthly. Tending bar plaquette by Zagat
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School Attended
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Job Titles Held:
- Shared Ride Driver
- Gas Station Owner
- Restaurant Owner/Operator
- Retail Clothing Store Owner
Degrees
- High School Diploma
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