SFS Fulfillment Resume Example
Friendly Cashier offering more than 4 years of retail experience. Organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions. Kept cash drawers accurate and secure with smooth payment processing and no losses. Security-conscious and customer-focused cashier with top-notch teamwork and interpersonal communication skills. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Diligent about keeping merchandise presentable to maximize business revenue. Effectively demonstrate products, overcome objections and close sales. Persuasive in negotiating contracts and diplomatic in communicating with customers to build long-term, productive relationships. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
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American Dining Creations – Ithaca , NY
- Reviewed daily queue report to confirm all orders were processed within shipping system as scheduled.
- Prepared and organized envelopes, packages, containers and pallets with correct merchandise counts.
- Maintained compliance with company safety policies and called violations to attention of management.
- Received and reviewed new orders, located requested merchandise and promptly initiated processing.
- Followed procedures at all times for personal and team safety.
- Operated frequency scanners to track shipment progression and input data into shipping system.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
- Inspected ingoing and outgoing shipments to verify accuracy and prevent errors.
Moe's Southwest Grill – Alabaster , AL
- Requested forms of identification when needed for specific transactions, checked details and promptly verified purchasing ability.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Promoted sales and customer satisfaction by maintaining organized and tidy checkout areas.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Bagged merchandise in careful and efficient manner to minimize damage.
- Processed POS transactions, including checks, cash, debit and credit purchases and refunds.
- Maintained accuracy by reconciling cash drawer and restoring adequate cash and coins for transactions.
- Engaged customers warmly and provided immediate and dedicated assistance.
- Answered customer questions regarding merchandise and pricing.
- Mentored new sales associates to contribute to the store's positive culture.
- Determined customer needs by asking relevant questions and listening actively to the responses.
- Trained 2 new sales associates.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Maintained clean, sanitized and well-organized food preparation zones.
- Performed shift change tasks each day to keep store efficient and neat.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Checked completed orders for accuracy and bagged meals for easy carrying.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Assisted customers in choosing menu items by providing food complementing information.
Cole Haan – Riverhead , NY
- Ensured a safe working environment by following all safety procedures, policies and regulations.
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
- Served customers with expert bagging, boxing and gift-wrapping of merchandise.
- Worked night and weekend shifts during holiday season.
- Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
- Repaired manufactured products by dismantling, straitening, reshaping and reassembling parts.
- Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Kept register accurate through correct billing, payment processing and cash management practices.
Rue 21 – City , STATE
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Maintained organized, presentable merchandise to drive continuous sales.
- Maintained records related to sales, returns and inventory availability.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Sumter High School - City, State
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Resume Overview
School Attended
- Sumter High School
- Winthrop University
Job Titles Held:
- SFS Fulfillment
- Cashier
- Shift Leader
- Seasonal Sales Associate
Degrees
- High School Diploma : 2017
Bachelor of Science : Business Administration And Management
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