Successful Service Writer with 2 years of success in automotive assisting with business operations. Gifted in developing relationships with vendors and insurance agencies to provide accurate cost estimates and delivery dates to customers. Skilled in receiving customer approvals and submitting warranty claims prior to service. Manage diverse customer needs by analyzing problems, coordinating schedules and completing accurate paperwork. Focused on serving as many as 20-100 customers per day with speedy, knowledgeable support. Excellent interpersonal, communication and multitasking abilities. Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.
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