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service project manager resume example with 14+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Professional Estimator with strong problem-solving and communication abilities. Proficient in material cost estimate software and Microsoft Office. Talented in computing cost estimates for materials, labor, equipment, and production activities for small- and large-scale projects. Goal-driven Cost Estimator dedicated to providing high-quality construction services to discerning clients. Offering first-rate construction management and field supervision expertise. Skilled at working with architects, inspectors, designers and subcontractors to accomplish high-quality project work.

Dynamic Estimator with 10-year track record of developing and maintaining cost estimation for large and small projects. Experienced in estimating and providing accurate reports on material costs and labor for construction projects. Maintains great relations with contractors and vendors.

Skills
  • Project estimation and bidding
  • Budgeting
  • Negotiation skills
  • Blueprints and schematics
  • New construction and renovation
  • Math
  • Calculating cost factors
  • Commercial construction
  • Building and construction
  • Customer relationship management
  • Project coordination
  • Data collection
  • Proposal writing
Work History
Service-Project Manager, 01/2006 - 08/2014
Otis Worldwide Albany, NY,
  • Developed written plans and obtained customer consent to proceed
  • Met with key customers to discuss service needs and develop effective and practical solutions
  • Met with customers to discuss service needs and offer available solutions
  • Maintained team productivity and quality of service by establishing and maintaining clear benchmarks
  • Oversaw team of service professionals focused on Telecommunications
  • Set and administered department budgets for expenditures, materials and labor
  • Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training
  • Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues
  • Plan, direct, and monitor all aspects of small to large multi-projects, day-to-day service
    work.
     Help with business development trying to escalated department in expansion, and help
    produce more revenue.
     Develop strategies, and prepare proposals.
     Mentor and develop staff, provide leadership, which encourages teamwork, initiative and
    growth.
     Guide project team on complex project technical issues.
     Build and maintain positive client relationships.
     Coordinate staffing plan and workload through the entire project development duration
    while meeting project schedules and budgets.
     Control overall cost and scope, schedule, and quality of work.
     Coordinate with our business lines to create project approach for client
Estimator / Designer, 10/2014 - 09/2015
Triumph Cabling Systems LLC City, STATE,

Reviewed scope definition, prepare quantity survey, and take off. Identifies critical issues
that may affect cost sensitive areas Determines material requirements based on
equipment description, layout, specification review, and schedule. Developed total
project cost summaries, exceptions list, and price schedule. Initiates and review inquiries
for prices from sub trades and suppliers as required Allocates budget costs and provide
project hours summary to establish work order budgets. Works with sales, operations
and purchasing during progress of bid preparation. Reviews and writes scope of work.
 Participated in Bid/Sales Meetings and followed with customers on a daily basis.
 Utilize proposal system database to create timely proposals.
 Participated in proposal database, template creation, and did reviews and modification
as required.
 Ability to report out proposal activity as required by the job.
 Performs other duties, such as walk-thru site surveys, conference calls. During surveys
developed customer relationship for future projects and any upcoming work.

Estimator / Designer, 03/2016 - 09/2019
Electra Link Inc. City, STATE,
  • Conducted site visits and provided recommendations and informed advice regarding site viability
  • Prepared material orders to complete projects on time and within budget
  • Determined project objectives, budgets and schedules by coordinating with clients and teammates and optimized plans to meet changing conditions
  • Provided accurate estimates by defining scope, timelines, potential setbacks and limitations
  • Accurately estimated time and materials costs for projects
  • Followed company procedures to maintain work environment in neat and orderly condition
  • Followed standards and procedures to maintain safe work environment
  • Provided outstanding customer service
  • Implemented changes requested by designers, owners or inspectors to conform to specifications or updated demands
Estimator / Designer, 11/2019 - Current
Chiron Communications Services City, STATE,
  • Conducted site visits and provided recommendations and informed advice regarding site viability
  • Analyzed buildings to prepare estimates for Telecommunications work
  • Communicated with builders and contractors on residential and commercial projects to deliver status updates to customers
  • Analyzed designs and performed accurate cost analysis
  • Coordinated product installation and scheduled experienced crews to achieve project scopes of work
  • Analyzed and calculated field measurements, survey plans and plot plans to create proposals and process work orders
  • Utilized cost estimation systems to document project information, create estimates and revise project costs to reflect current data
  • Calculated correct costs for project-specific goods and services by gathering information from team members, sub-contractors and vendors
Education
High School Diploma: , Expected in 05/1980
-
Jefferson Davis High School - Houston, TX,
GPA:
Status -
Associate of Science: Electronics Technology, Expected in 11/1986
-
Video Technical Institute - Houston, TX,
GPA:
Status -
Associate of Arts: General Studies, Expected in 04/1982
-
San Jacinto College District - Pasadena, TX
GPA:
Status -

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Resume Overview

School Attended

  • Jefferson Davis High School
  • Video Technical Institute
  • San Jacinto College District

Job Titles Held:

  • Service-Project Manager
  • Estimator / Designer
  • Estimator / Designer
  • Estimator / Designer

Degrees

  • High School Diploma
  • Associate of Science
  • Associate of Arts

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