Service Porter resume example

• Handled payments efficiently and accurately across different methods.
• Interacted with customers by assisting with purchases, locating and choosing items, resolving customer complaints, and increased sign-ups for the rewards program.
• Maintained store by restocking, cleaning, and frequently filled other roles to keep store operational.
• Trained new team members.
• Operated compactors and balers to discard cardboard boxes and trash.

• Worked well with a team at large and small events, including custom functions for business dinners, sales presentations, club meetings, weddings and charity events.
• Prepped food items and equipment for transportation, loaded and unloaded trucks.
• Set up and tore down events, including chairs and tables, linens and flatware, decorations, and all catering equipment.
• Prepared appetizers, desserts, drinks, and entrees, with the proper techniques and following food safety regulations.
• Passed hors d’œuvres, served buffet-style and plated dinners, managed dessert selections.
• Bussed tables, cleaned up after guests, and kept food preparation areas clean and well-organized.
• Used creative problem solving methods to address issues that arose on-site, above and beyond the customer’s satisfaction.
• Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.

Breakfast Host

• Served breakfast; prepared food before opening, restocked during the morning, cleaned serving station, utensils, and equipment after.
• Engaged guests in polite, friendly conversation.
• Accommodated guests with children and specific dietary requests to achieve a comfortable dining experience.

Night Custodian

• Checked and stocked inventory to meet expected demands.
• Replaced used linens with clean ones and operated laundry machines, took care of garbage, straightened and tidied hotel rooms for the next guest.
• Notified repairmen and building managers about needed repairs to maintain public safety.
• Cleaned throughout the hotel facilities using a variety of cleaning products and tools as appropriate to maintain organized, professional appearance at all times.
• Maintained building interiors with routine deep cleaning of high-traffic areas.