Reliable Service Manager with 5 years in retail sale and service. Coaches and encourages staff towards advancement using an enthusiastic and supportive attitude.
Successfully managed 10 mechanics and reached 9 of 12 labor and rubber sales goals
Coached the staff to sell and execute over 120 Suspension services up from 33 in the previous year.
Initiated the Stainless Cable sales initiative for the entire company gaining over $33,000 in profit growth in one year.
Ran a very clean and organized shop.
Simultaneously executed high quality and quantity number of repairs.
Developed management skills and refined the service departments needs to fit the customers and employees needs.
From January 1, 2012 to October 11, 2013 my service department made 76% of the stainless cable sales.
Woodbury service department was in the top 5 of the company for highest Labor Units Per Hour.
Began my cycling mechanical career at Woodbury under Tim Lecloux. During my first year at Eriks I was the highest performing labor units per hour mechanic in the company.
My first winter at Eriks I was chosen to stay on over two other more experienced mechanics. I achieved this with my high performance work ethics and a positive attitude.
Studied general education and left before graduation to focus on my General Contracting and sub contracting business.
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