9+ years in leading IT service operation innovations for global onshore and offshore business. Resourceful Service Manager skilled in streamlining operations and maintain schedules to ensure maximum customer satisfaction and business revenue. Expertise in coordinating with diverse teams and resources to compete objectives. Organized and detail oriented with proactive and hardworking nature.
Environment: Oracle Toad, Informatica Power center, SQL Server, SSRS, Control M, Informatica Cloud, Qlik, Tableau.
Environment: SQL Server, Test Track Pro, Open Reports, i - Report, Jasper, Oracle, Velocity Policy Admin System(VRC), Putty, Microsoft Excel and Powerpoint.
Environment: MS Office, Teradata, SQL Server,
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