Motivated professional offers exceptional organizational and interpersonal skills. Strong background in all customer service and hospitality positions. Accustomed to working in fast paced environments with success in effectively handling difficult client situations.
Exeptional customer service
Fluent in English
Friendly people person
Service Director/CosmetologistSADDLEBACK CHAPEL AND MORTUARY － Tustin, CA
Addressed all client questions and requests for information relating to funeral services and pricing.
Contact cemeteries to schedule the opening and closing of graves.
Maintain financial records, order merchandise, or prepare accounts.
Arrange for pallbearers or inform pallbearers or honorary groups of their duties.
Oversee the preparation and care of the remains of people who have died
Greet people as they arrive for services
Prepare hair and apply cosmetics for open casket services
Take payments and perform cash and credit card transactions
02/2013 to 01/2017
HairstylistRENDEZVOUS HAIR SALON － Lakewood, CA
Cut, color and style Hair
Analyze patrons' hair and other physical features to determine and recommend beauty treatment
or suggest hair styles
Schedule client appointments
Sold and demonstrated professional cosmetics and haircare products
Shape eyebrows and remove facial hair, using depilatory cream, tweezers, electrolysis or wax
Train or supervise other hairstylists, hairdressers and assistants
02/2001 to 02/2013
Owner/ StylistLORI'S HAIR DESIGN － Bellflower, CA
Update and maintain customer information records, such as beauty services provided.
Demonstrate and sell hair care products and cosmetics.
Shape eyebrows and remove facial hair, using depilatory cream, tweezers, electrolysis or wax.
Schedule client appointments.
Shampoo, rinse, condition and dry hair and scalp or hairpieces with water, liquid soap, or other
Operate cash registers to receive payments from patrons.
Keep work stations clean and sanitize tools such as scissors and combs.