Service Design Co-ordinator/Project Manager Resume Example

Role

· Facilitate communication between the existing three children's hospitals, the Healthcare Planners and the Design Teams for the new children's hospital and Satellite centres.

· Assist in sourcing site specific clinical and non-clinical information and the co-ordination of appropriate user group consultation in designing these facilities.

· A resource to the Healthcare Planners and Design Team in the development of models of care for the clinical specialties and operating policies.

· Coordination of meetings with clinical support groups, non-clinical support groups and any other service user groups deemed necessary to meet during the course of the hospital and satellite center design.

·Specific department design coordination

Hospital school, Imaging including nuclear medicine, Emergency department, Parents accommodation, Day ward, CAMH's and Public Realm, Wayfinding, and play.

· Key role in working closely with procurement team and clinical staff to identify equipping requirements for both clinical and non- clinical spaces.

· Part of Interior design equipping team to identify furniture requirements for both public areas, Clinical rooms and staff areas.

· Project lead for practical application of the Wayfinding Strategy, signage and room naming aligning with Design team concepts- this included writing room naming policy.

· Project lead for Children's Play areas identifying play equipment requirements for internal and external areas for two satellite center's- this included presenting to external charitable funding groups to seek sponsorship.

· Initial commissioning phase of first completed building

Managed all night duty activities within National Children's Hospital (64 bed), promoting effective nursing and care practice, whilst managing clinical and non-clinical staff to ensure efficient management of inpatient services and busy emergency department. Collaborated with the Director of Nursing and other members of the inter-professional team to manage any issues that occur overnight. Responsible of safety of all patients, visitors and staff.

• Provided strong leadership and guidance to nursing staff.
• Oriented, assessed and mentored staff on correct procedures and clinical skills.
• Helped floor nurses make care decisions by applying exceptional clinical judgment and knowledge of facility policies.
• Received and researched complaints from families, patients and clinical staff in order to resolve concerns to full satisfaction.
• Oversaw nursing operations for 64 bed children's hospital and busy emergency department, delivering leadership, assistance and management for staff .

Floor Nurse in dedicated children's ICU. Medical, surgical and cardiac care 1.

Skills include

• Developed and adapted individualized treatment plans according to patient recovery goals.
• Monitored patient vitals post-surgery, managed medical equipment and administered medications and IVs.
• Communicated effectively with physicians and provided support during surgical procedures.
• Delivered extensive training to newly hired employees and student nurses, offering insight and assistance related to emergent situations.
• Advised, coached and mentored experienced and student nurses on medical issues, crisis management and appropriate nursing interventions.