Results-oriented, Personable, Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Capable of handling high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed.
Maintain up-to-date knowledge of store policies regarding payments, returns and exchanges. Worked as a team member performing cashier duties, product assistance and cleaning. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service. Recommended, selected and helped locate merchandise based on customer needs and desires. Regularly sought opportunities to up sell. Communicated all merchandise needs or issues to appropriate supervisors.Organized the store by returning all merchandise to its proper place.Replenished merchandise shelves with items from the stockroom .Processed merchandise returns and exchanges. Expressed appreciation and invited customers to return to the store.
Business Administration Project Management
Cash handling, Professional and friendly, Multi-tasking, 10 key adding machine, administrative, Excellent Customer Service Skills, Data Entry,
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