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service area manager resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Experienced Respiratory Therapist with over 10 years of experience in Respiratory Therapy. Excellent reputation for resolving problems and improving customer satisfaction.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented and knowledgeable [Job Title] skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Conversational [Language] abilities.

Skills
  • Mobility assistance aptitude
  • Recordkeeping and documentation
  • Qualified in patient transport
  • Hospice and palliative care
  • Professional bedside manner
  • Case oversight
  • Medical history review
  • High level of autonomy
  • Culturally-competent care
  • Patient education
  • Patient services
  • Needs assessment
  • Respiratory treatment planning
  • Multitasking Abilities
  • Teamwork and Collaboration
Work History
Service Area Manager, 07/2000 - 12/2021
Hca Cantonment, FL,

Entered purchasing for Medicare and Medicaid waivers, was responsible for medical records filing and making sure they were in order for waiver reviews and JACHO reviews, responsible for making sure policy and procedures were being followed, completed Backgrounds for new employees in our hub, was liaison for regional office issues such as billing, computers. Worked residential homes to help with clients with health issues and intellictual and developmental issues.

Respiratory Therapist CRT, 02/1995 - 05/1999
Hca Casselberry, FL,

I started as PRN for 6 months. Went full time at Winchester Nursing Home and was Facility Manager for 4 years. I was responsible for assessing residents for oxygen and breathing issues. I made sure equipment was available for residents. Medicaid billing, insurance approvals and setting schedule for staff. Changed out oxygen supplies and contacted physician if changes were needed. Maintained patient records. I am certified and licensed by state of Ky. CPR/FA trained


  • Provided comprehensive care to improve and strengthen clients' respiratory functions.
  • Monitored patient reactions to drugs and carefully documented findings.
  • Developed system of staff communication to enable quicker implementation of treatment plans and improved comprehensive patient care.
  • Provided antibiotics, bronchodilators and anti-inflammatory medications with hand-held nebulizers, metered-dose inhalers and positive pressure equipment.
  • Delivered treatment for patients experiencing chronic and acute respiratory illnesses by conducting assessments and providing diagnoses.
  • Cooperated and communicated with physicians to deliver patient satisfaction and meet compliance with set standards.
  • Evaluated care policies using patient records and current research findings to develop better treatment.
  • Provided emergency care to patients.
  • Assessed, diagnosed and treated breathing issues.
  • Treated patients after conducting assessments and laboratory testing.
  • Educated patient and family on patient's illness and available remedies.
  • Maintained patient charts and information, strictly adhering to HIPAA laws and privacy guidelines.
  • Assessed response to planned care through monitoring and recording patient condition.
Respiratory Therapist CRT, 11/1989 - 05/1996
Humana Hospital City, STATE,
  • Monitored company inventory to keep stock levels and databases updated.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Oversaw daily operations to ensure high levels of productivity.
  • worked with critical patients on ventilator
  • performed respiratory assessments
  • performed oxygen therapy


  • Aided physicians with various procedures such as bronchoscopies, ventilator management and intubations.
  • Monitored patient's physiological responses to therapy such as vital signs, arterial blood gases and blood chemistry changes.
  • Provided comprehensive care to improve and strengthen clients' respiratory functions.
  • Monitored patient reactions to drugs and carefully documented findings.
  • Developed system of staff communication to enable quicker implementation of treatment plans and improved comprehensive patient care.
  • Provided antibiotics, bronchodilators and anti-inflammatory medications with hand-held nebulizers, metered-dose inhalers and positive pressure equipment.
  • Delivered treatment for patients experiencing chronic and acute respiratory illnesses by conducting assessments and providing diagnoses.
  • Analyzed patient and family feedback to identify opportunities for staff recognition and areas for improvement.
  • Cooperated and communicated with physicians to deliver patient satisfaction and meet compliance with set standards.
  • Managed and operated mechanical ventilators to deliver airway management.
Education
Associate of Science: Respiratory Therapy, Expected in 05/1990
-
BCTC - Lees Town Rd Lexington, KY,
GPA:
Status -
Certifications
  • CRT - Certified Respiratory Therapist
  • CPR certified
  • Crisis Training Certified
  • TB Test
  • Covid shots with Booster


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Resume Overview

School Attended

  • BCTC

Job Titles Held:

  • Service Area Manager
  • Respiratory Therapist CRT
  • Respiratory Therapist CRT

Degrees

  • Associate of Science

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