LiveCareer-Resume

Server Trainer resume example with 7+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Sociable Waiter skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.

Skills
  • Point of Sale (POS) system operations
  • Dish preparation
  • Wine pairings
  • Menu memorization
  • New employee mentoring
  • Service prioritization
  • Dining crew workflow optimization
  • Waiting tables
  • Effective customer upselling
  • Safe food handling
  • Price memorization
  • Special dietary requirements
  • Hors d'oeuvres service
  • Training expertise
  • Dining customer service
  • Foodservice techniques
  • Check payment processing
  • Food inspection
  • Table setting arrangements
  • Server management
  • High-volume dining
Education and Training
Armwood High School Seffner, FL Expected in 06/2000 High School Diploma : - GPA :
Experience
Milestone Retirement Communities - Server Trainer
Roanoke, VA, 10/2015 - 07/2018
  • Trained new employees on service standards and menu items to improve onboarding processes.
  • Instructed new staff members on food handling procedures and service techniques.
  • Educated waiters on menu, memorization strategies and how to convey information in positive and upbeat manner.
Park Hotels & Resorts - Server
Oak Brook, IL, 06/2010 - 05/2013
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Set up dining room to meet hospitality and service standards.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Developed strong and lasting resident relationships.
  • Greeted newly seated guests promptly, filled water glasses and brought bread to table.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Implemented sanitary food handling, holding and service protocols.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Set up tables and counters to prepare dining and serving areas.
  • Reset tables between guests, including refilling condiments and wiping down all surfaces.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Relayed orders and special requests to cooks.
  • Calculated charges, issued table checks and collected payments from customers.
  • Handled special customer requests such as separate checks and menu substitutions.
  • Minimized customer wait times by taking and filling large volume of orders each day.
  • Provided timely checks on guest needs and brought requests.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Calculated accurate bill amounts and processed cash and credit card payments.
Park Hotels & Resorts - Server
Memphis, TN, 09/2007 - 02/2009
  • Cleared table and bussed dishes to allow for quick setups.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Set up dining room to meet hospitality and service standards.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Developed strong and lasting resident relationships.
  • Greeted newly seated guests promptly, filled water glasses and brought bread to table.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Implemented sanitary food handling, holding and service protocols.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Documented food orders and ran items to guest tables in dining room.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Set up tables and counters to prepare dining and serving areas.
  • Reset tables between guests, including refilling condiments and wiping down all surfaces.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Relayed orders and special requests to cooks.
  • Calculated charges, issued table checks and collected payments from customers.
  • Handled special customer requests such as separate checks and menu substitutions.
  • Minimized customer wait times by taking and filling large volume of orders each day.
  • Provided timely checks on guest needs and brought requests.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.

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Resume Overview

School Attended

  • Armwood High School

Job Titles Held:

  • Server Trainer
  • Server
  • Server

Degrees

  • High School Diploma

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